Wayne Ingleton
Esk
Summary
Committed Correctional Officer skilled in maintaining order by enforcing rules and regulations in prison and jail settings. Handles difficult inmates and high-pressure situations with sound judgment and reasoned thinking demonstrated over 16-year industry history. Correctional Officer with history of exercising sound judgment and reasoned thinking during crisis events. Develops strong rapport with prisoners and colleagues. Excellent command of detention centre safety, security and emergency management protocols. Hardworking CCO skilled in managing correctional functions and monitoring inmate behaviour. Employs sound judgment and verbal de-escalation tactics to maintain order and prohibit dangerous situations. Skilfully detects contraband during cell searches. Correctional Officer offers 16-year history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills. Monitors and manages inmate behaviour with focus maintaining order and proactively addressing potential conflicts.
Overview
24
24
years of professional experience
Work History
Custodial Correctional Officer
Queensland Corrective Services
11.2008 - Current
- Responded to emergency situations and de-escalated hostile confrontations.
- Interviewed inmates to obtain information and assess needs.
- Streamlined daily operations by implementing efficient communication systems between staff members.
- Coordinated with other law enforcement personnel to exchange information.
- Conducted security checks of inmates and living areas.
- Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
- Booked new inmates into facility and processed inmates for release.
- Received and accounted for personal possessions and determined inmate work assignments.
- Conducted inmate transfers securely, ensuring minimal risk to public safety during transportation procedures.
- Received and inspected mail, property and funds from visitors on behalf of designated inmates.
- Assisted in intake and release of inmates.
- Assisted in successful rehabilitation of inmates with tailored support programs and resources.
- Supervised inmates during meals, recreation and other activities.
- Provided mentoring and guidance to newer officers as needed, helping them acclimate to their new roles and responsibilities effectively.
- Ensured accuracy of all documentation related to inmate populations, including incident reports and case files, upholding professional standards at all times.
- Enforced rules and regulations to maintain order among inmates.
- Administered drug tests to inmates.
- Consistently monitored inmate behavior, intervening when necessary to deescalate volatile situations or potential conflicts.
- Documented inmate behavior and activities in logbooks.
- Supported fellow officers during high-stress scenarios, maintaining composure under pressure and making decisive decisions quickly as needed.
- Developed rapport with diverse inmate demographics while maintaining professional boundaries, fostering a sense of trust and mutual respect among all parties involved in daily operations.
- Prepared reports to document incidents and violations.
- Proactively identified potential security risks or vulnerabilities within the facility and implemented appropriate measures to address these concerns in a timely manner.
Production/Processing Manager
Consolidated Meat Group
03.2000 - 04.2008
- Streamlined processing procedures by implementing innovative strategies and technological solutions.
- Promoted change through positive promotion, benefits demonstration and interactive approach.
- Improved operational efficiency for increased productivity with the introduction of automated systems.
- Improved efficiency and effectiveness of performance and management of processes across departments.
- Created production schedules to effectively fulfill production plans and meet process goals.
- Analyzed business processes to identify cost savings and operational efficiencies.
- Evaluated and assessed employee performance to meet production and data targets.
- Demonstrated commitment to ongoing professional development by regularly attending industry conferences and participating in relevant training modules.
- Cultivated positive working relationships among team members by promoting open lines of communication throughout the department.
- Fostered a culture of accountability, setting clear expectations for team members that led to improved performance metrics over time.
- Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
- Managed budgetary constraints, optimizing costs while maintaining high-quality output standards.
- Implemented continuous improvement initiatives, resulting in reduced waste and increased efficiency across all aspects of processing operations.
- Successfully managed team of 1300 staff, providing assistance and answering questions.
- Ensured compliance with industry regulations, maintaining comprehensive documentation and adhering to best practices throughout the organization.
- Led cross-functional teams to achieve project goals, fostering a cohesive work environment focused on collaboration.
- Managed high-volume workloads effectively to meet strict deadlines, prioritizing tasks based on urgency and importance.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Identified issues, analyzed information and provided solutions to problems.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
No Degree - Meat Management/Self Directed Work Teams
Massey University
New Zealand04.1996
Skills
- Mentorship
- Conflict resolution skills
- Incident Reporting
- First Aid Certification
- Inmate behaviour modification
- Crisis Intervention
- Correctional facility procedures
- Conflict Resolution
- De-Escalation Techniques
- Safety Orientated
- Facility Maintenance
- Analytical Thinking
- Supervision and leadership
- Teamwork and Collaboration
- Verbal Communication
- Task Prioritization
- Project Planning
- Facility Security
- Occupational Hazard Mitigation
Timeline
Custodial Correctional Officer
Queensland Corrective Services
11.2008 - Current
Production/Processing Manager
Consolidated Meat Group
03.2000 - 04.2008
No Degree - Meat Management/Self Directed Work Teams
Massey University
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