Wendy Cao
Adelaide,South Australia
Summary
Experienced Retail Assistant with strong customer service skills and the ability to handle various tasks in a fast-paced retail environment. Effective communicator with diverse linguistic and cultural backgrounds. Expertise in organizing merchandise, managing sales transactions, and maintaining a clean shop environment for a positive shopping experience. Detail-oriented and reliable team member who excels at meeting demanding deadlines. Committed to integrity, respect, and excellence in delivering exceptional customer service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
RETAIL ASSISTANT VOLUNTEER
RSPCA Op Shop Rundle Street
Adelaide, South Australia
07.2024 - Current
- Provided exceptional customer service by assisting shoppers with inquiries and providing recommendations to enhance their shopping experience.
- Organized and presented merchandise in a visually appealing layout, enhancing customer attraction and facilitating effortless browsing.
- Handled cash register operations, processed sales transactions, and ensured the cash drawer was balanced at the end of each shift.
WAITRESS
Miyabi Sushi Train
Adelaide, South Australia
08.2023 - Current
- Possessing a keen eye for detail and accuracy when serving customers.
- Working with enthusiasm, energy, and a sense of urgency.
- Working collaboratively with kitchen staff and other waitstaff to ensure smooth operations.
MASSAGE RECEPTIONIST
Body Sense
Adelaide, South Australia
11.2023 - 12.2023
- Greeted clients warmly upon arrival, ensuring a welcoming atmosphere and an excellent first impression.
- Processed payments for services rendered, handled billing inquiries, and maintained accurate financial records.
- Maintained cleanliness and organization of the reception area, including sanitizing surfaces and restocking supplies.
CAFE ALL-ROUNDER
Petite Madeline Café
Adelaide, South Australia
07.2023 - 08.2023
- Maintained cleanliness of cafe area through tasks such as table wiping, supply restocking, and trash receptacle emptying.
- Completed opening and closing duties, which included counting money in the register at end of each shift
- Streamlined inventory management processes for efficient monitoring of stock levels
Education
MASTER OF MATERIALS ENGINEERING -
The University of Adelaide
Australia12-2024
BACHELOR OF MATERIALS ENGINEERING -
Shenyang Aerospace University
China06.2022
Skills
- Customer Service
- Time Management
- Confidentiality
- Technology Proficiency
- Attention to Detail
- Knowledgeable
- Collaborate Effectively
- Complex Problem-Solving
Languages
Chinese (Mandarin)
Native/ Bilingual
English
Native/ Bilingual
Certification
- First Aid Certification - Skills Network, December 2024.
Timeline
RETAIL ASSISTANT VOLUNTEER
RSPCA Op Shop Rundle Street
07.2024 - Current
MASSAGE RECEPTIONIST
Body Sense
11.2023 - 12.2023
WAITRESS
Miyabi Sushi Train
08.2023 - Current
CAFE ALL-ROUNDER
Petite Madeline Café
07.2023 - 08.2023
MASTER OF MATERIALS ENGINEERING -
The University of Adelaide
BACHELOR OF MATERIALS ENGINEERING -
Shenyang Aerospace University
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