Wendy Denney

• Daily banking and allocations of customer payments.
• monitoring and assessing credit risk for existing customer and accounts in line with credit policy.
• following company's guidelines in terms of collection procedures and timelines.
• investigate customer queries or issues related to invoices to resolve matters for paymennt.
• build strong relationships with internal and external staff and customers.
• answer all emails and querries and resolve problems in a timely manner.
• release any orders on stop supply.
• process credit card payments
• Manage a large customer data base for collections.
• Run Veda and Equafax reports for new customers.
• review Credit limits.
• all other general office duties.

Manage a large customer ledger.

reconcile bank statements to GL

Process payments to accounts.

process manual credit card payments and allocate to account

process credits on accounts.

liase with all the fielders branches

answer phone call and emails.

open new accounts

call customers for payments for accounts

process new accounts

back up to manager and 4 team members.