Wendy Graham
Frankston,VIC
Summary
Highly organized and detail-oriented professional with a proven track record of successfully managing multiple projects simultaneously. Thrives in a team environment and contributes skills and expertise to ensure accuracy and quality. Strong prioritization abilities enable effective deadline management and delivery of exceptional results.
Overview
32
32
years of professional experience
Work History
Assistant/Manager/Casual Sales Assistant
Shoes and Sox
09.2007 - 07.2013
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Personal Finance
Cash Converters
08.2013 - 02.2023
- Set up all new and existing loans
- Call existing customers to offer any new products available
- Manage all incoming and out going money
- Count and balance both till and safe at beginning and end of day
Personal Loans Consultant
Cash Converters
06.2007 - 09.2007
- Setting up new clients
- Refinancing loans
- Communicating with customers
Assistant Manager
Pacific Brands
05.2007 - 06.2007
- Opening/closing store
- Setting daily tasks
- Staff coaching
- Staff rosters
- Communicating with manager
Assistant Manager
Bevilles Jewellery
11.2006 - 04.2007
- Assisting store manager
- Opening and closing store
- Doing daily reports
- Coaching the staff
- Twice yearly reporting to head office
- Weekly rostering of hours
Manager
Books Are Us
07.2004 - 11.2006
- Setting up and opening of 3 new shops
- Interviewing and hiring of staff
- Balancing all outward and inward cash
- Supervise staffs daily routine
Salesperson
Mulgrave Books
09.2003 - 07.2004
- Opening and closing store
- Doing daily banking
Salesperson
Tradorama
10.1997 - 09.2003
- Assisting in set up and opening of store
- Serving customers
- Looking after jewellery department
Assistant Manager
Copperart
03.1993 - 10.1997
- Serving customers
- Receiving stock and merchandising the store
- Daily banking reporting to store manager
Finance Officer
Ausloans
02.2023 - 10.2023
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Improved budget planning and forecasting with thorough analysis of historical data and market trends.
- Generated financial and operational reports to assist management with business strategy.
Home Support Worker
A Cleaner Peninsula
01.2024 - Current
- Developed trusting relationships with clients, establishing rapport and open communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Assisted disabled clients to support independence and well-being.
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
Education
Finance -
AAMC Training Group
01.2021
Skills
Timeline
Home Support Worker
A Cleaner Peninsula
01.2024 - Current
Finance Officer
Ausloans
02.2023 - 10.2023
Personal Finance
Cash Converters
08.2013 - 02.2023
Assistant/Manager/Casual Sales Assistant
Shoes and Sox
09.2007 - 07.2013
Personal Loans Consultant
Cash Converters
06.2007 - 09.2007
Assistant Manager
Pacific Brands
05.2007 - 06.2007
Assistant Manager
Bevilles Jewellery
11.2006 - 04.2007
Manager
Books Are Us
07.2004 - 11.2006
Salesperson
Mulgrave Books
09.2003 - 07.2004
Salesperson
Tradorama
10.1997 - 09.2003
Assistant Manager
Copperart
03.1993 - 10.1997
Finance -
AAMC Training Group
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