Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic

Wendy Heymer

Kurnell

Summary


Im a 44 year old energetic women with availability to work Monday-Sunday open to close. Am able to lift packages up to 25kg.

Professional retail management of over 10 years experience, working with a team to meet sales goals and create excellent customer service experiences in a fast paced environment. Professional with proven track record in leading store operations at Mc Donalads and Petcare 2000 driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Receptionist/Accounts

ISTRA ELEMENTS
01.2022 - Current
  • Im currently employed as the office receptionist and do the company accounting with Xero.

Retail assistant

PET CARE 2000
01.2004 - 12.2021
  • I was employed as a retail assistant then worked my way up shortly after to store Manager to which i continued for over 10 years. My duties included customer service, money handling, cleaning, stock take, unloading pallets - able to operate a walkie stacker, packing of seed and meat, cleaning maintenance of fish tanks.
  • Im highly motivated and experienced in the pet care industry and don't mind helping carry heavy bags of feed into customer cars. I attended the factory seminar of Science Diet in Kansas city where i broadened my knowledge of the nutrition for cats and dogs.
  • I have a broad understanding for the treatment of fleas, tick and heartworm.
  • And Im a regular foster carer for the R.S.P.C.A of neonatal kittens

Manager

MC DONALDS
02.2001 - 02.2003
  • I was employed as a store manager where my duties included - Staff rostering, money handling, banking, stock take, cleaning, running drive through, taking orders, and generally making sure the store ran smoothly.
  • Mc Donalds trainging was provided to me and i enjoyed the experience.

customer service

DONUT KING
03.1997 - 12.1999
  • This was my first employment, i was employed to open and close the store, turn on the machines in the morning and start mixing the dough, icing and decorating. I served customers, money handling, and cleaning the store at the end of the shift.

Education

High School -

ENGADINE HIGH SCHOOL

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Excellent customer service
  • Strong multi tasker
  • Retail operations
  • Highly motivated
  • Friendly and outgoing
  • Dependable and reliable
  • Sales growth
  • Store maintenance

Certification

Driving license category Full

Hobbies and Interests

READING, COOKING, SWIMMING, BASKETBALL, TRAVELLING.

Timeline

Receptionist/Accounts

ISTRA ELEMENTS
01.2022 - Current

Retail assistant

PET CARE 2000
01.2004 - 12.2021

Manager

MC DONALDS
02.2001 - 02.2003

customer service

DONUT KING
03.1997 - 12.1999

High School -

ENGADINE HIGH SCHOOL

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Wendy Heymer