Wendy Ritchie

Comprehensive assessment and person centred approach to the management of people living with dementia and challenging behaviour.

• Monitored and managed various treatment and care interventions.
• Updated physicians on patient test results and assisted in developing care plans.
• Trained new RN hires and ancillary staff members to meet patient service goals, champion standards of care and improve patient overall satisfaction.
• Counseled patients and caregivers, providing emotional, psychological and spiritual support.
• Prioritized nursing tasks and assignments and accurately reported patient status.
• Improved patient outcomes and quality of care by determining and suggesting changes to processes.
• Acted as patient advocate and implemented total patient care through team nursing process.

Worked in all sections of the facility including setting up the new dementia specific lodge.

Registered Nurse on medical and orthopaedic wards.

Training to become a Registered Nurse.