Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wesley Berkeley-Quirke

Kalamunda

Summary

Dynamic and customer-focused professional with extensive experience at Dome and Bakers Delight. Proven expertise in cash handling and upselling techniques, consistently enhancing guest engagement and service quality. Recognized for cultivating strong customer relationships and effectively resolving issues, ensuring a positive dining and shopping experience.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Dome
11.2023 - Current
  • Bussed and reset tables to keep dining room and work areas clean.
  • Answered customers' questions, recommended items, and recorded order information.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Cashier

Bakers Delight
02.2022 - 11.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School Diploma -

Mazenod College
Lesmurdie, WA
10-2026

Skills

  • Cash handling
  • Order taking
  • Problem-solving
  • Upselling techniques
  • Customer service
  • Service quality
  • Guest engagement

Certification

Cert III (3) in Applied Digital Technologies

Currently studying Cert II (2) in Electrotechnology


Timeline

Restaurant Waiter

Dome
11.2023 - Current

Cashier

Bakers Delight
02.2022 - 11.2023

High School Diploma -

Mazenod College
Wesley Berkeley-Quirke