Whytarsi Larson
Bendigo,VIC
Summary
Dynamic House Supervisor at MacKillop Family Services, adept at fostering a safe and empowering environment for children and young people. Leveraging strong communication and critical thinking skills, I effectively manage household operations and budgets, ensuring compliance with privacy regulations while promoting therapeutic engagement and positive outcomes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HOUSE SUPERVISOR
Mackillop Family Services
07.2024 - Current
- Supervise the day to day running of the home in respect to providing quality care of the children.
- This includes assisting with and allocating tasks to care workers that may include household duties, property and grounds maintenance, cleaning, shopping, meal preparation etc.
- Manage the household budget including the keeping of accurate records.
- Maintain accurate records and documentation ensuring that sensitive client information is kept secure and privacy legislation requirements are adhered to.
- Provide day to day physical and emotional care of children and young people in residential care that meets agency standards and policies and, in conjunction with other staff, contribute to the therapeutic focus of work with each young person.
- Lead the house team through cooperation, collaboration and professionalism, including resolving any conflict in a timely and thoughtful manner.
ASSISTANT HOUSE SUPERVISOR
MacKillop Family Services
01.2024 - 07.2024
- Supervise the day to day running of the home in respect to providing quality care of the children.
- This includes assisting with and allocating tasks to care workers that may include household duties, property and grounds maintenance, cleaning, shopping, meal preparation etc.
- Manage the household budget including the keeping of accurate records.
- Maintain accurate records and documentation ensuring that sensitive client information is kept secure and privacy legislation requirements are adhered to.
- Provide day to day physical and emotional care of children and young people in residential care that meets agency standards and policies and, in conjunction with other staff, contribute to the therapeutic focus of work with each young person.
- Assist the House Supervisor to Lead the house team through cooperation, collaboration and professionalism, including resolving any conflict in a timely and thoughtful manner.
RESIDENTIAL YOUTH CARE WORKER
MacKillop Family Services
07.2022 - 01.2024
- Provide day to day physical and emotional care of children and young people in residential care that meets agency standards and policies and, in conjunction with other staff, contribute to the therapeutic focus of work with each young person
- Assist young people attending external appointments, transportation, recreational activities and accessing and utilising community resources (e.g
- Ensure the children and young peoples rights and interests are protected at all times and act as an effective role model
- Create and maintain an environment that empowers young people
- Identify and utilise specific communication methods to interact with young people of all abilities
- Complete administrative work including maintaining records and detailed case notes
- Assist young people in daily living and assist in the provision of, food preparation, eating, dressing, maintenance of personal hygiene, arranging external appointments and general household chores
- Maintain interpersonal communications with young people and their families and provide advisory, social and emotional support within my scope
- Ensure an environment that provides a sense of safety, structure, acceptance and security at all times for children, young people and staff
- Through goal directed, planned and integrated therapeutic interventions use all interactions as opportunities for therapeutic gain and positive engagement
- Support the children and young people connected to maintain important links with their family of origin, friendship networks and the local community
RECEPTIONIST
Axis Employment
07.2022 - 11.2022
- Welcoming visitors to the company and maintaining the reception and waiting areas
- Exceptional customer service
- Answering, screening and directing phone calls
- Answering enquiries via the phone and/or email
- Communicating client enquiries
- Receiving, sort and distribute daily mail/deliveries
- Order front office supplies and keep inventory of stock
- Perform other clerical receptionist duties such as filing, photocopying, transcribing etc
WAITRESS AND BARTENDER
Marong Family Hotel
09.2021 - 08.2022
- Exceptional customer service
- Assist with training new staff
- Point of sale operation/cash handling
- Stocktake
- Participate in social club activities
- Take bookings and set up events
- Answering/transferring phone calls
- Housekeeping duties
CUSTOMER SERVICE ADVISOR
Powercor Australia
08.2021 - 07.2022
- Exceptional customer service
- Always represented the organisation in a professional, compassionate, and dedicated manner, and never engaged in negative or emotive responses
- Maintained accurate records and ensured all notes were legible and able to be subpoenaed if necessary
- Submit requests for faults and emergencies recorded and liaised with various departments to ensure action had been taken in a timely manner
- Advise customers of the most current fault submission times
CLEANER
Contractor
02.2021 - 07.2022
- Regular deep cleans; sanitising areas that are frequently used, cleaning underneath furniture, bathrooms, toilets, vacuuming, mopping and washing windows
- Monitored and maintained security of buildings by ensuring doors were locked and perimeters checked
- Ensure waste was disposed of appropriately
- Stock management of all supplies
- Safely handled and stored dangerous chemicals
- Maintained up-to-date skills relevant to the trade and participated in additional trainings offered
CUSTOMER SERVICE
Fairley's Supa IGA
10.2018 - 02.2021
- Point of sale operation, cash handling and banking
- Trained and work in the following departments; dairy/freezer, grocery, service and home deliveries
Education
DIPLOMA OF COMMUNITY SERVICES (RPL) -
Ambassador College
05-2024
UNITS FOR CHILD, YOUTH AND FAMILY INTERVENTION -
Centre For Excellence in Child & Family Welfare
08-2023
DIPLOMA OF JUSTICE -
Bendigo TAFE
Bendigo, VIC01.2021
VCE- YEAR 12 GRADUATE -
Bendigo Senior Secondary College
Bendigo, VIC01.2019
Skills
- Attention to detail
- Critical thinking
- Reliable
- Time management
- Problem-solving abilities
- Self motivation
- Adaptability and flexibility
- Verbal and written communication
- Adhere to all OHS regulations
- Teamwork and collaboration
Certification
- Current Open Drivers License
- Working with Children's Check
- Police Check
- HLTAID011- Provide First Aid
- CHCCCS009- Facilitate Responsible Behaviour
- CHCMHS007- Work effectively in trauma informed care
- CHCPRT009- Provide primary residential care
- CHCPRT010- Work with children and young people with complex trauma and attachment issues and needs
- BDAC- Aboriginal Cultural Awareness Training
- Natural Born Heroes/ OVA Training
- VACCA- Cultural Awareness Training
- Therapeutic Crisis Intervention Training
- Suicide Intervention Skills Training
Timeline
HOUSE SUPERVISOR
Mackillop Family Services
07.2024 - Current
ASSISTANT HOUSE SUPERVISOR
MacKillop Family Services
01.2024 - 07.2024
RESIDENTIAL YOUTH CARE WORKER
MacKillop Family Services
07.2022 - 01.2024
RECEPTIONIST
Axis Employment
07.2022 - 11.2022
WAITRESS AND BARTENDER
Marong Family Hotel
09.2021 - 08.2022
CUSTOMER SERVICE ADVISOR
Powercor Australia
08.2021 - 07.2022
CLEANER
Contractor
02.2021 - 07.2022
CUSTOMER SERVICE
Fairley's Supa IGA
10.2018 - 02.2021
DIPLOMA OF JUSTICE -
Bendigo TAFE
VCE- YEAR 12 GRADUATE -
Bendigo Senior Secondary College
- Current Open Drivers License
- Working with Children's Check
- Police Check
- HLTAID011- Provide First Aid
- CHCCCS009- Facilitate Responsible Behaviour
- CHCMHS007- Work effectively in trauma informed care
- CHCPRT009- Provide primary residential care
- CHCPRT010- Work with children and young people with complex trauma and attachment issues and needs
- BDAC- Aboriginal Cultural Awareness Training
- Natural Born Heroes/ OVA Training
- VACCA- Cultural Awareness Training
- Therapeutic Crisis Intervention Training
- Suicide Intervention Skills Training
DIPLOMA OF COMMUNITY SERVICES (RPL) -
Ambassador College
UNITS FOR CHILD, YOUTH AND FAMILY INTERVENTION -
Centre For Excellence in Child & Family Welfare
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