Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic
Wichuda Jaemprasoet

Wichuda Jaemprasoet

Applecross,WA

Summary

I have relocated from Thailand to now live in Australia, in Perth, to be with my family and close friends. I have been approved to work in Australia and have a tax file number and a permanent address in Perth. I am seeking to advance my skills in Australia in a fast-growing field in hospitality. Develop more knowledge in sales and client service. As I am new in Australia, I am prepared to start at the bottom and work hard to prove my skills developed during the past five years in hospitality and recently in sales.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Hospitality Worker and Sales in Menswears

National Menswear PTY LTD
PERTH, WA
03.2023 - Current
  • Retail sales,customer service and and general store duties including marking and distributing new stock , daily stock impute ,balancing daily sales ,merchandising and banking .

Guest Service Officer

Grand Mercure Asoke Residence Bangkok Hotel
08.2019 - 11.2021
  • Greet guests and efficiently complete check in process including inputting and retrieving information from the computer
  • Demonstrate in depth knowledge of the hotel including room details and rates, hotel service and facilities promotions and the local area
  • Conduct guest check-out ensuring accurate accounting of room and service costs
  • Make, Confirm and Cancel guest reservations
  • Telephone operator
  • Handle guest complains
  • Night audit

Guest Service Agent

Akyra Tas Sukhumvit20 (Pre-Opening hotel)
04.2018 - 06.2019
  • Training on Standard Operation Procedure (SOP) , Opera training
  • Greeting guests upon arrival and making them feel welcome and escort guest to the room including explain facilities
  • Provides information to guest on hotel services
  • Preparing bills and taking payments
  • Prepare the VIP arrival guest
  • Telephone operator

Guest Service Agent

Citrus 13 Bangkok Hotel
08.2017 - 04.2018
  • Check- in, Check-out
  • Tour and area information
  • Dealing with bookings by phone, e-mail, fax or face-to-face
  • Choosing rooms and handing out keys
  • Preparing bills and taking payments , special requests from guest
  • Telephone operator

Education

Bachelor of Arts in Tourism Management -

Chiang Rai Rajabhat University, Thailand
04.2017

Skills

Microsoft Word

Excel

Microsoft PowerPoint

Social media management

Opera software

Affiliations

  • Cooking
  • Exercise
  • Swimming
  • Horse riding

Certification

Reference are available

Timeline

Hospitality Worker and Sales in Menswears

National Menswear PTY LTD
03.2023 - Current

Guest Service Officer

Grand Mercure Asoke Residence Bangkok Hotel
08.2019 - 11.2021

Guest Service Agent

Akyra Tas Sukhumvit20 (Pre-Opening hotel)
04.2018 - 06.2019

Guest Service Agent

Citrus 13 Bangkok Hotel
08.2017 - 04.2018

Bachelor of Arts in Tourism Management -

Chiang Rai Rajabhat University, Thailand
Wichuda Jaemprasoet