Wiebke Ciongawa
Summary
Motivated service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills. Offering a strong work ethic and dedication to achieving results.
Overview
9
9
years of professional experience
Work History
Housekeeping Room Attendant
Bounce
Noosaville, QLD
05.2024 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Restocked room supplies such as facial tissues for personal touch with every job.
Housekeeping Room Attendant
Seafront
Penneshaw, SA
01.2024 - 05.2024
- Cleaned and maintained guest rooms to high standards
- Managed inventory of cleaning supplies and reported maintenance issues
- Collaborated with team members to ensure efficient operations.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
- Restocked room supplies such as facial tissues for personal touch with every job.
Waitress
Penneshaw Pub
Penneshaw, SA
01.2024 - 05.2024
- Provided attentive service to patrons in a busy pub setting
- Took orders, served food and drinks, set the table and processed payments
- Maintained cleanliness and organization of dining area.
Waitress
In Forno
Newcastle, NSW
11.2023 - 01.2024
- Delivered excellent customer service in a fast-paced restaurant environment
- Took orders, served food and drinks, set the table and ensured guest satisfaction
- Handled cash transactions and maintained cleanliness of work area.
Sales Assistant
Supermarket
Germany
03.2018 - 11.2023
- Assisted customers with product inquiries, locating items, and providing information
- Operated cash registers, processed transactions, and handled cash accurately
- Restocked shelves, maintained cleanliness, and organized displays to enhance store appearance
- Collaborated with team members to ensure smooth store operations and excellent customer service.
Youth Welfare Office
Landkreis Oberhavel
Germany
03.2021 - 08.2023
- Assisted with administrative tasks and client support in a youth welfare setting
- Participated in case management and program implementation
- Collaborated with colleagues to provide comprehensive services to clients.
Internship
Mosaik-WfB gGmbH
Germany
07.2020 - 08.2020
- Assisted with daily activities and provided support to program participants
- Gained valuable experience in the field of social work and disability support.
Sales Assistant
Bakery
Germany
07.2015 - 10.2017
- Assisted customers in selecting bakery products and provided information on ingredients and allergens
- Operated cash register, handled transactions, and ensured accurate accounting of sales
- Maintained cleanliness and organization of the store, including display cases and customer seating areas
- Assisted in the preparation of bakery items, such as wrapping bread, packaging pastries, and arranging displays
- Collaborated with team members to fulfill customer orders and maintain inventory levels.
Education
Social Work (B.A) -
Alice Salomon University
01.2023
Bettina- von- Arnim- Oberschule
07.2017
High School Diploma -
06.2017
Lauterbach- Schule
07.2010
Skills
- Work Planning and Organization
- Housekeeping
- Customer Service
- Adaptability
- Teamwork
- Self-Reliance
- Phyical Stamina
- Cleaning bathrooms
- Time Management
- Communication
Personal Information
- Place of Birth: Berlin
- Date of Birth: 02/09/98
- Marital Status: Single
Timeline
Housekeeping Room Attendant
Bounce
05.2024 - Current
Housekeeping Room Attendant
Seafront
01.2024 - 05.2024
Waitress
Penneshaw Pub
01.2024 - 05.2024
Waitress
In Forno
11.2023 - 01.2024
Youth Welfare Office
Landkreis Oberhavel
03.2021 - 08.2023
Internship
Mosaik-WfB gGmbH
07.2020 - 08.2020
Sales Assistant
Supermarket
03.2018 - 11.2023
Sales Assistant
Bakery
07.2015 - 10.2017
Social Work (B.A) -
Alice Salomon University
Bettina- von- Arnim- Oberschule
High School Diploma -
Lauterbach- Schule