Wie Yan Rean POON
Hornsby, Sydney
Summary
Healthcare Administrator with proven to deliver exemplary level of healthcare service delivery to patients. Plan and implement strategies for developing improved health care management. Proven problem solver and excellent communicator. Strong organizational skills, superb understanding of data collection and performance metrics. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Speech Therapist
Hong Kong Sheng Kung Hui Welfare Council Limited
07.2019 - 04.2023
- Improved patient communication abilities by implementing personalized speech therapy programs.
- Conducted thorough assessments and evaluations to accurately diagnose speech, language, and hearing issues.
- Enhanced patient''s quality of life through the development and execution of customized treatment plans.
- Collaborated with multidisciplinary teams to provide comprehensive care for patients with various speech disorders.
- Facilitated support groups for patients and families affected by communication disorders, fostering a sense of community and understanding.
- Maintained detailed documentation on patient progress, adjusting therapy plans as needed to achieve optimal results.
Assistant Clinic Manager
Hong Kong Paediatric Surgery & Paediatric Urology Center
09.2017 - 08.2019
- Enhanced patient satisfaction by streamlining clinic operations and implementing efficient scheduling systems.
- Facilitated smooth clinic operations by overseeing daily administrative tasks, including appointment scheduling and billing procedures.
- Collaborated with medical professionals to ensure high-quality patient care, addressing any concerns or issues in a timely manner.
- Managed inventory levels of medical supplies to guarantee adequate stock at all times while minimizing waste due to expiration or overstocking costs.
Communication Officer
Ma Belle Jewellery Co. Ltd
07.2010 - 07.2013
- Enhanced internal communication by implementing a company-wide intranet and newsletter system.
- Streamlined public relations efforts, resulting in increased media coverage and brand awareness.
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Managed social media channels to boost online presence and engagement with consumers.
Marketing Assistant
Chow Tai Fook Jewellry Company Limited
06.2008 - 04.2010
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
- Streamlined marketing processes, optimizing efficiency through the use of project management tools and software.
- Boosted sales performance by assisting in the creation of persuasive marketing materials such as brochures and product sheets.
- Maximized event attendance with thorough planning, promotion, and logistics support for conferences, webinars, or workshops.
Education
Master of Science - Educational Speech-Language Pathology and Learning Disability
The Education University of Hong Kong
06.2019
Bachelor of Arts (Honors) - Language Studies- Translation and Interpretation
University of Hong Kong
06.2008
Higher Diploma - Applied Translation StudiesSchool of Continuing
The Chinese University of Hong Kong
06.2006
Skills
- MS Office/word, Photoshop, Illustrator, Proficient in Chinese word processing, over 10 years driving license
- Case Management
- Drug Inventory Management
- Clinical Support
Affiliations
- Member of Hong Kong Institute of Speech Therapists (HKIST)
- Member of (Hong Kong Association of Speech Therapists (HKAST)
- The Biber Protocol
- Certificate of Registration (Registration No: REP400056537)
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
Timeline
Speech Therapist
Hong Kong Sheng Kung Hui Welfare Council Limited
07.2019 - 04.2023
Assistant Clinic Manager
Hong Kong Paediatric Surgery & Paediatric Urology Center
09.2017 - 08.2019
Communication Officer
Ma Belle Jewellery Co. Ltd
07.2010 - 07.2013
Marketing Assistant
Chow Tai Fook Jewellry Company Limited
06.2008 - 04.2010
Master of Science - Educational Speech-Language Pathology and Learning Disability
The Education University of Hong Kong
Bachelor of Arts (Honors) - Language Studies- Translation and Interpretation
University of Hong Kong
Higher Diploma - Applied Translation StudiesSchool of Continuing
The Chinese University of Hong Kong
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