WILFRED GOH
Adelaide,SA
Summary
Dedicated hospitality professional with a robust background in customer service excellence. Proven ability to thrive in fast-paced environments while consistently delivering top-notch support and identifying opportunities to assist others. Strong commitment to maintaining compliance with health and safety regulations, ensuring a secure and welcoming atmosphere for all guests.
Overview
4
4
years of professional experience
Work History
All Rounder
Hudson's Coffee
Singapore
01.2018 - 10.2018
- Fulfilled store operational tasks such as cash handling , inventory count, store
security and prevented the unlawful use of counterfeit banks and store thievery. - Prepared and presented beverages and food according to established recipes and presented standards.
- Provided quality customer service and informed customers of the available products.
- Ensured that health, hygiene, and safety standards are met.
Hamper Warehouse Packer
Box Green Pte Ltd
Singapore
12.2016 - 02.2017
- Efficiently packed and organized festive hampers for Lunar New Year celebrations, ensuring high-quality presentation and timely delivery
- Collaborated with team members to manage inventory, track stock levels, and replenish supplies as needed
- Followed safety protocols and maintained a clean workspace
- Utilized strong attention to detail to verify orders and ensure accuracy in the packing process, minimizing errors and maximizing customer satisfaction
All Rounder
Bing Qi Lin
Singapore
11.2014 - 09.2016
- Informed customers of daily specials, promotions, and other restaurant information.
- Maintained a clean work area throughout the shift.
- Performed cashier duties such as taking orders, receiving payments, and making change accurately.
- Ensured compliance with health regulations by following proper sanitation procedures.
- Provided support to other staff members during busy hours when needed.
Education
Bachelor of Health And Medical Science (Honours) -
University of Adelaide
Adelaide, SA12-2025
Bachelor of Health and Medical Science - Medical Science
University of Adelaide
Adelaide11.2024
Bachelor of Science - Biomedical Science
University of Adelaide
Adelaide11.2022
Diploma in Pharmaceutical Science - Industrial Pharmacy
Republic Polytechnic
Singapore04.2018
GCE O Levels -
St. Gabriel's Secondary School
Singapore12.2014
Skills
- Prep work
- Health code compliance
- Guest relations
- Cleaning and sanitizing
- Food preparation
Timeline
All Rounder
Hudson's Coffee
01.2018 - 10.2018
Hamper Warehouse Packer
Box Green Pte Ltd
12.2016 - 02.2017
All Rounder
Bing Qi Lin
11.2014 - 09.2016
Bachelor of Health And Medical Science (Honours) -
University of Adelaide
Bachelor of Health and Medical Science - Medical Science
University of Adelaide
Bachelor of Science - Biomedical Science
University of Adelaide
Diploma in Pharmaceutical Science - Industrial Pharmacy
Republic Polytechnic
GCE O Levels -
St. Gabriel's Secondary School
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