Will Densley
Rouse Hill
Summary
Dynamic professional with experience at Kellyville Pets, excelling in animal enrichment and relationship building. Successfully developed marketing materials that increased adoption interest and trained staff on safety protocols. Proven ability in public speaking and complaint handling, fostering a positive environment for both animals and customers.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Animal Attendant + Sales Person
Kellyville Pets
03.2021 - Current
- Maintained safety protocols when handling animals to minimize risk of injury to both staff members and animals themselves.
- Assisted in the development of marketing materials highlighting adoptable animals, leading to increased interest from potential adopters.
- Trained new employees on proper handling techniques, sanitation procedures, and overall operations.
- Managed accurate record-keeping for all animals within the facility, including vaccinations, medications, and special needs requirements.
- Oversaw feeding and recording of collection of over 200 pythons.
- Promoted responsible pet ownership through educational outreach events and workshops on animal welfare topics.
- Worked to build relationships with customers and built potential for additional sales.
- Consistently lifted materials weighing as much as 50kg
- Liaised with suppliers to source and order spare parts for customer repairs, managing purchase orders, ETAs and backorders to minimize downtime.
All Rounder
McDonald's
09.2017 - 05.2019
- Worked effectively in fast-paced environments.
Education
Bachelor of Medical Sciences -
Macquarie University
Sydney, NSW06-2027
HSC -
Cherrybrook Technology High School
Sydney, NSW10-2020
Skills
- Cleaning protocols
- Relationship building
- Objection handling
- Complaint handling
- Employee training
- Cash handling
- Advocacy
- Public speaking
- First aid
Certification
- First Aid Training - December 2023
Timeline
Animal Attendant + Sales Person
Kellyville Pets
03.2021 - Current
All Rounder
McDonald's
09.2017 - 05.2019
Bachelor of Medical Sciences -
Macquarie University
HSC -
Cherrybrook Technology High School
Sales Person of the Year (2022) + Day Maker of the Year (2023)
Multiple accolades for consistently exceeding goals while delivering standout, people-first service.
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