WILL SCOTT
Gold Coast,Australia
Summary
Hardworking, people-focused young professional with over three years of experience in a fast-paced, customer-facing environment, progressing into a Supervisor role in 2024. Demonstrates strong communication, sound judgment, and the ability to work calmly under pressure while supporting both customers and team members. Motivated to begin a career in recruitment, bringing strong interpersonal skills, reliability, and a genuine interest in assessing people, building relationships, and delivering the right outcomes for both candidates and businesses.
Overview
4
4
years of professional experience
Work History
Supervisor
Burleigh Head Fish Monger
Gold Coast, Australia
11.2021 - Current
- Worked as a cook in a fast-paced, high-pressure environment while maintaining accuracy, quality, and speed
- Provided excellent customer service, taking orders, answering questions, and ensuring a positive customer experience
- Led and supported team members during busy periods, ensuring smooth operations and strong communication
- Organised daily workflow, coordinated staff tasks, and helped maintain an efficient and clean workspace
- Handled customer concerns professionally and confidently, demonstrating strong problem-solving skills
- Assisted with training new staff and guiding younger team members
- Consistently demonstrated reliability, teamwork, and a strong work ethic
Education
Queensland Certificate of Education (QCE) - ATAR subjects
Marymount College
Burleigh Waters11.2025
Certificate III in Business -
Prestige Service Training
Burleigh Waters11-2025
Skills
- Clear and confident communication with customers, team members, and supervisors
- Ability to build rapport quickly and work well with different personalities
- Comfortable working in fast-paced, high-pressure environments
- Providing consistent customer service and resolving issues professionally
- Supporting and guiding team members during shifts
- Strong organization, time management, and task prioritization
- Practical problem-solving and decision-making
- Comfortable speaking on the phone and handling inquiries
- Taking responsibility for tasks and following them through
- Reliable work ethic, with a willingness to learn and take feedback
References
- Jason Smith, Owner, Burleigh Heads Fish Mongers, 0408 200 661
- Doug Penlington, Manager, Burleigh Heads Fish Mongers, 0416 199 542
Timeline
Supervisor
Burleigh Head Fish Monger
11.2021 - Current
Queensland Certificate of Education (QCE) - ATAR subjects
Marymount College
Certificate III in Business -
Prestige Service Training