Will Stead
Booragoon,Australia
Summary
My name is Will, and I've been working for the State Solicitor's Office since March 2023. I'm a quick learner, thrive in a team-based environment with a broad range of skills adaptable to any task. I'm looking for a change in career
Overview
6
6
years of professional experience
Work History
A/Information Support Officer
State Solicitor's Office
09.2023 - Current
- Provided technical support to users with issues related to computer systems, network, software or hardware.
- Performed regular maintenance of IT infrastructure including servers, desktops and laptops.
- Resolved customer inquiries regarding computer software or hardware operation.
- Helpdesk work, such as answering phone calls and emails, and monitoring ticket systems, ensuring that staff receive the help they need on time, and the right person is assigned to help them.
- General tidiness and cleanliness of the workspace, shelves and drawers, and storage rooms, to ensure tasks are carried out with precision and accuracy, and that no assets go missing.
Records Officer
State Solicitor's Office
03.2023 - Current
- Maintained physical and electronic records, ensuring accuracy and security of information.
- Using programs such as Content Manager and Open Practice Document Distribution, which are essential for records keeping and document profiling.
- Working in a teamwork based environment
- Performed daily maintenance tasks such as archiving documents, filing paperwork, scanning images.
- Following filing systems, ensuring that both physical and electronic records are easy to locate and retrieve from the onsite and offsite storage areas.
Bicycle Technician
Giant Cannington
02.2021 - 03.2023
- Tested completed bicycles to ensure optimal performance.
- Diagnosed mechanical problems by listening to customer complaints and inspecting bikes.
- Provided technical advice on bike selection, fitment, repair and maintenance issues.
- Working in a close-knit team, specialising in the different areas of the business.
- Completed paperwork accurately for all service orders including labor charges and parts used.
- Ordered parts from suppliers when needed for repairs or replacements.
- Developed and implemented successful social media campaigns to support company objectives.
- Created content for advertisements, including videos, images, and text, ensuring adherence to brand guidelines.
Kitchen Hand
Hungry Jack's
03.2020 - 05.2021
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Teamwork based environment.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Cleaned and sanitized utensils, dishes and silverware.
- Cleaned dishes, pots, pans and utensils.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
Education
TLIC3004 Drive Heavy Rigid Vehicle (HR-B) -
Department of Transport
Perth08-2025
HLTAID011 Provide First Aid - undefined
St John Booragoon
Booragoon02.2023
Completion of Year 12 - undefined
Kennedy Baptist College
Murdoch, WA10.2022
Skills
- Fantastic Team Player
- Strong Driving Skills
- Great Computer Skills
- Highly Motivated
- Fine Customer Service
- Records Management
- Work Planning and Prioritization
- Close Attention to Detail
- Problem-Solving
- Flexible Schedule
Timeline
A/Information Support Officer
State Solicitor's Office
09.2023 - Current
Records Officer
State Solicitor's Office
03.2023 - Current
Bicycle Technician
Giant Cannington
02.2021 - 03.2023
Kitchen Hand
Hungry Jack's
03.2020 - 05.2021
HLTAID011 Provide First Aid - undefined
St John Booragoon
Completion of Year 12 - undefined
Kennedy Baptist College
TLIC3004 Drive Heavy Rigid Vehicle (HR-B) -
Department of Transport
ACTIVITIES AND HOBBIES
I enjoy getting my hands dirty working on cars. I spend a lot of my time outdoors, camping and four-wheel driving with friends.