Summary
Overview
Work History
Education
Skills
Availability
Positions Of Responsibility
Communityserviceactivities
Schoolachievements
References
Hobbies and Interests
Timeline
Hi, I’m

William Evans

HILLARYS,WA

Summary

Eighteen-year-old customer service professional with 3 years of experience demonstrating strong leadership, communication, and problem-solving skills. Known for maintaining a high level of discipline and motivation in delivering exceptional service. Proven ability to lead teams and handle customer inquiries effectively.

Overview

5
years of professional experience

Work History

HOYTS - Karrinyup

Checkout and Service Operator
06.2023 - Current

Job overview

  • Improved customer satisfaction by efficiently addressing and resolving service issues.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Utilized strong communication skills to explain promotions or special offers clearly to customers during their visit.
  • Balanced cash registers at the end of each shift, confirming accuracy in both drawer totals and transaction records.

Subiaco District Umpires Association

AFL Umpiring
01.2020 - Current

Job overview

  • Worked well in a team setting, providing support and guidance.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.

Optus Stadium

Food Service Operator
08.2022 - 07.2023

Job overview

  • Increased repeat business through consistent delivery of high-quality meals and exceptional guest experiences.
  • Conducted quality checks on ingredients, maintaining high standards for taste and presentation.
  • Maintained a clean and hygienic work environment, ensuring compliance with health regulations.
  • Streamlined kitchen operations for increased efficiency and reduced waste.
  • Collaborated with team members to manage high-volume shifts and deliver exceptional service.

Education

University of Western Australia
Perth, WA

Undergraduate from Commerce
2026

Wesley College, South Perth
Perth, WA

Year 12
11.2023

Skills

  • Leadership Demonstrated leadership skills, such as supervising shifts, training new hires or taking on responsibilities as an umpire

    • Problem Solving Capability to handle and resolve issues efficiently, whether it's resolving customer complaints or managing unexpected situations during events

    Teamwork: Experience collaborating with colleagues to achieve common goals, particularly in fast-paced or event-driven environments

Availability

Monday to Sunday 8 am – 11 pm

Positions Of Responsibility

  • House Vice Captain – Sacred Heart College
  • Events Committee Member – Wesley College
  • First XVII Football Captain - Wesley College
  • FIERCE Team Leader - HOYTS Karrinyup

Communityserviceactivities

  • Participated in Relay for Life
  • Participated in beach cleanup
  • Participated in Shave For A Cure

Schoolachievements

  • Business Management and Enterprise ATAR Prize 2022
  • 100 Games with Sorrento/Duncraig Junior Football Club August 2022
  • Football Emblem - Wesley College XVII 2022/2023
  • Endeavour Award – Wesley College 2022

References

  • Jarrod Syme, Location Manager at HOYTS Karriynup, jsyme@hoyts.com.au or 0401517733
  • Andy Fagan, 0409 200 278, Football Coach, Sorrento/Duncraig Junior Football Club
  • Kathy Krajcar, +61 8 6559 8271, House Group Teacher, Wesley College

Hobbies and Interests

  • AFL Football
  • Basketball
  • Politics
  • Camping
  • Gym

Timeline

Checkout and Service Operator

HOYTS - Karrinyup
06.2023 - Current

Food Service Operator

Optus Stadium
08.2022 - 07.2023

AFL Umpiring

Subiaco District Umpires Association
01.2020 - Current

University of Western Australia

Undergraduate from Commerce

Wesley College, South Perth

Year 12

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William Evans