William Foote

• Leadership and Management: - Managed a team of staff, supervising and guiding them to achieve business objectives.
• Customer Relationship Management: - Built and maintained relationships with hundreds of customers, ensuring high customer satisfaction and retention.
• Sales and Revenue Growth: - Met and exceeded targets for game fees and registration fees, driving revenue growth for the business.
• Marketing and Promotion: - Created and executed marketing campaigns to promote services, events, and programs.

Under my management, my three nights of sport at St Marys Indoor Sports experienced a significant increase in team participation. From November 2022 to November 2024, the number of teams grew from 86 to 113, representing a 31% increase. This achievement demonstrates my ability to drive growth and engagement through effective management and strategic initiatives, specifically within my portfolio of three nights of sport.

• Consistently delivered high customer satisfaction ratings, demonstrating exceptional customer service skills.
• Successfully increased party and event bookings, driving revenue growth for the business.
• Developed and implemented process improvements, enhancing operational efficiency and customer experience.

Upon taking over the management of Inflatable World in August 2022, I identified opportunities to enhance revenue growth. I implemented strategic initiatives, including the introduction of new party packages, extras, and functions. These initiatives resulted in a notable increase in average daily revenue, rising from $2,075.65 in July to $2,751.31 in September 2022. This achievement demonstrates the effectiveness of my strategic approach to driving business growth.