William Hughes
Canberra,ACT
Summary
Responsive Customer Service Cashier possessing extensive mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front of House Employee
Fricken Chicken
Braddon, ACT
01.2023 - Current
- Greeted customers and provided friendly customer service.
- Informed customers of daily specials, menu items, and restaurant policies.
- Answered phone calls, took reservations, and answered inquiries.
- Maintained cleanliness of dining area by clearing tables and wiping down surfaces.
- Assisted with seating arrangements to ensure comfortability for guests.
- Processed payments using cash registers or POS systems accurately and efficiently.
- Communicated orders to kitchen staff in an accurate and timely fashion.
Farm Hand
Silverton Pastoral Company
Murrumbucca, NSW
03.2019 - Current
- Cared for livestock, including feeding, watering, and providing medical attention when necessary.
- Organized storage areas for harvested crops.
- Loaded and unloaded trucks with supplies or products from the farm.
- Assisted in branding cattle or tagging sheep and goats for identification purposes.
Retail Team Member
SupaBarn Express
Watson, ACT
08.2022 - 12.2022
- Stocked shelves with merchandise and ensured that items were properly priced and labeled.
- Maintained cleanliness of the store by organizing displays and cleaning up after customers.
- Answered customer questions regarding products, prices, availability, product uses, and services.
- Organized backroom storage area including disposing of damaged items according to company policies.
- Adhered to WHS.
Customer Service Team Member
Gungahlin
Majura, ACT
06.2021 - 10.2022
- Greeted customers and provided prompt, courteous service.
- Processed payments using cash registers and credit card machines.
- Resolved customer complaints in a timely manner.
- Adhered strictly to company policies and procedures when dealing with customers.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
High School Diploma -
Gungahlin College
ACT12-2024
Skills
- Phone Etiquette
- Food allergy awareness
- Professional Appearance
- Strong Work Ethic
- Money Handling
- Team Collaboration
- Greeting guests
- Point of sale systems
Certification
- Responsible Service of Alcohol (RSA) - Will renew Dec 2024
Accomplishments
- Academic Achievement Awards in Science, Math, English and HASS
- Elected Year 10 Shool Leader for 2022
- Judo (National Championships)
References
References available upon request.
Timeline
Front of House Employee
Fricken Chicken
01.2023 - Current
Retail Team Member
SupaBarn Express
08.2022 - 12.2022
Customer Service Team Member
Gungahlin
06.2021 - 10.2022
Farm Hand
Silverton Pastoral Company
03.2019 - Current
High School Diploma -
Gungahlin College
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