William King
Balga,WA
Summary
Motivated Food and Beverage Attendant with exceptional social skills, communication abilities and customer service background. Dedicated to pursue every opportunity to support team members and proactively address issues.
Known for thriving in fast-paced environments while upholding a professional and friendly demeanour. Excellent interpersonal skills, adept at building rapport with customers and collaborating with team members. Proactive problem solver with keen attention to detail and a focus on efficiency. Adaptable and quick to learn new systems and processes, ensuring smooth operations. Strong organizational skills with a strong record of managing time effectively and prioritizing tasks to meet customer demands.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Crew Member
Mcdonalds
10.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high standards of food safety by regularly sanitizing surfaces, equipment, and utensils to minimize contamination risks.
- Worked effectively in fast-paced environments.
Food & Beverage Attendant
True Blue Spit Roast
07.2022 - Current
- I work casually for True Blue Spit Roast, catering for functions across Perth.
- Carved and served a variety of meats at off-site catering events, ensuring high-quality presentation
- Interacted with customers in a friendly and professional manner, addressing their needs and providing exceptional service
- Maintained a positive and welcoming atmosphere, ensuring customer satisfaction and enjoyment of the food service
- Collaborated with team members to ensure efficient event operations and timely delivery of meals
- Actively communicated with staff and management
- Assisted in the setup and breakdown of catering equipment and other equipment.
Cafe Worker (Volunteer)
Victory Life Church Cafe
Perth, WA
04.2023 - 08.2024
- I am a experienced barista, with a love of coffee passion. I am also constantly working on my skills and getting better with latte art
- Experience in taking food and beverage orders for customers.
- Exceeded customer expectations by providing welcoming environment and prompt and friendly service to people of diverse backgrounds.
- Gained hands-on experience in barista work, including pulling shots, grinding, tamping, steaming milk, latte art, and adjusting and setting up the coffee machine.
- Achieved proficiency in creating silky white milk texture and delivering high-quality coffee beverages
- Provided friendly and attentive customer service, ensuring a positive café experience
Domestic Cleaner
09.2017 - 02.2018
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuuming, dusting, sweeping.
- Cleaning bathrooms, living rooms, and bedrooms.
- Additional duties, as requested.
Education
Certificate 2 in General Education For Adults
TAFE Leaderville
Leederville, WA2013-2020 -
The Gap State Primary School
2021-2022 -
The Gap State High School
The Gap, QLDCurrently Enrolled
Balcatta Senior High School
Balcatta, WASkills
- Experienced Barista
- Excellent customer service skills, ensuring a positive and welcoming cafe experience
- Able to handle a high volume of orders efficiently while maintaining attention to detail
- Quick to learn menu items, ingredients, and allergen information for accurate customer assistance
- Strong communication skills, actively listening to customer preferences and providing personalized recommendations
Certification
First Aid Course HLTAID003 attained 9 May 2021
Mcdonalds Barista Academy Certificate
Mcdonalds Crew Person Of The Month December 2023
Barista HQ Latte Art Certificate
Availability
Thursday to Sunday: 6:30am - 8:30pm
I am also committed to completing my Tafe studies during monday to wednesday. I am reliable team member of True Blue Spit Roast, and Mcdonalds attending for shifts 15 minutes earlier, staying back and taking on additional shifts, as needed.
References
Available upon request.
Timeline
Crew Member
Mcdonalds
10.2023 - Current
Cafe Worker (Volunteer)
Victory Life Church Cafe
04.2023 - 08.2024
Food & Beverage Attendant
True Blue Spit Roast
07.2022 - Current
Domestic Cleaner
09.2017 - 02.2018
Certificate 2 in General Education For Adults
TAFE Leaderville
2013-2020 -
The Gap State Primary School
2021-2022 -
The Gap State High School
Currently Enrolled
Balcatta Senior High School