William McEwan
Brisbane,QLD
Summary
Dedicated team member and analytical problem-solver with a keen eye for data and problem solving with excellent relationship building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Vast experience in many different industries and a deep understanding of the need for creativity in the development of new solutions and learning outcomes.
Overview
7
7
years of professional experience
Work History
Client Service Officer
Entain Australia
05.2022 - Current
- Accepted and processed payments, updated accounts and issued receipts.
- Communicated with clients regarding account services, statements, and balances.
- Provided knowledgeable service and support for all customer needs.
- Analyzed accounts to report on potential system errors or irregularities.
Orderly
Queensland Eye Hospital
07.2021 - 05.2022
- Assisted in transferring patients, beds and patient care equipment, adhering to necessary safety precautions.
First Aid Provider
North's Rugby Union Club
02.2017 - 11.2021
- Assessed nature and extent of injuries.
- Followed all safety protocols and took necessary precautions while providing care.
Bookmakers Assistant
Glenn Perett- Independent Bookmaker
10.2019 - 10.2020
- Oversaw betting at events such as races and recorded values of payouts.
- Monitoring and analyzing betting trends to ensure accuracy of odds set.
Education
Bachelors of Mathematics - Majoring in Data Analytics And Operations Research
University of Queensland
Brisbane, QLD06.2023
Bachelors of Economics - Majoring in Quantitive Methods
University of Queensland
Brisbane, QLD06.2023
Secondary School -
St. Joseph's Nudgee College
Boondall, QLD11.2018
Skills
- Python
- R-Programming
- Power BI
- Strong Oral and Written Communication
- Problem Solving
- Enthusiasm
- Client Rapport-Building
Timeline
Client Service Officer
Entain Australia
05.2022 - Current
Orderly
Queensland Eye Hospital
07.2021 - 05.2022
Bookmakers Assistant
Glenn Perett- Independent Bookmaker
10.2019 - 10.2020
First Aid Provider
North's Rugby Union Club
02.2017 - 11.2021
Bachelors of Mathematics - Majoring in Data Analytics And Operations Research
University of Queensland
Bachelors of Economics - Majoring in Quantitive Methods
University of Queensland
Secondary School -
St. Joseph's Nudgee College
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