William O'Rourke
Canberra ,ACT
Summary
Enthusiastic and eager 19-year-old, now high school year 12 Graduate wanting to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with a focus on customer satisfaction and teamwork.
Reliable Team Member with a solid background in meeting and exceeding production demands. Efficiently carries out physically demanding work by keeping supplies organized, following orders and using industrial equipment to move loads. Inspects and repairs machines regularly for optimal performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Joes Fencing and Garden Maintenance Assistant
Joes Fencing and Garden Maintenence
Kambah, NSW
05.2023 - 01.2024
- Handled routine cosmetic updates such as painting walls and replacing outdated fixtures.
- Maintained grounds through lawn care, garbage removal and special services such as tree pruning and removal.
- Replaced worn and damaged parts to keep maintenance equipment fully functional.
- Used hand and power tools to adjust, connect and disconnect wiring and tubings.
- Troubleshot and assisted with repairs on roofs, sluggish or stopped drains and water heaters.
KFC Team Member
KFC
Dickson, Canberra
07.2021 - 11.2023
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in operations.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
- Trained new team members using approved training materials and information.
- Developed positive customer relationships through friendly greeting and excellent service.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Driveway Attendant
Waves Carwash and Cafe
Braddon, ACT
02.2023 - 07.2023
- Patrolled parking areas and monitored car safety to prevent theft and damage.
- Directed drivers to parking spots.
- Responded to questions about local area and company services.
- Cleared lot of debris and trash to promote maximum number of available spaces for guest parking.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Monitored parking area for safety, security and general customer concerns.
- Greeted customers and opened car doors to enhance service.
- Helped customers understand and correctly navigate parking structures and payment systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Parked and retrieved automobiles for customers in parking lots, storage garages or new car lots.
Education
High School Diploma -
Radford College
Bruce, ACT11.2022
Skills
- Attention to Detail
- Area and Facility Cleaning
- Teamwork and Collaboration
- Customer Service
- Positive Attitude
- Willingness to Learn
- Workplace Safety
- Following Instructions
- Organizing Work Stations
- Clear Communication
- Facility Cleaning
- Equipment Operation
Timeline
Joes Fencing and Garden Maintenance Assistant
Joes Fencing and Garden Maintenence
05.2023 - 01.2024
Driveway Attendant
Waves Carwash and Cafe
02.2023 - 07.2023
KFC Team Member
KFC
07.2021 - 11.2023
High School Diploma -
Radford College
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