William Yao
Peakhurst,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Team Leader, Logistics
Coles
06.2023 - Current
- Contributed to the overall success of the organization by applying effective leadership skills and constantly striving for excellence within the logistics department.
- Streamlined logistics processes by implementing efficient team strategies and workflows.
- Mentored new hires on best practices in logistics operations, fostering an environment conducive to professional growth and development.
- Managed a diverse team, ensuring clear communication and collaboration for successful project completion.
Online shopper
Coles
11.2021 - 06.2023
- Work within a team environment to achieve individual and business KPI
- Develop a high attention to detail to ensure retail and consumer products are satisfied
- Maintain work in a fast-paced environment to ensure timely delivery of customer orders.
Sales associate
Donut King
12.2017 - 02.2020
- Greeted customers with a smile and encouraged feedback pertaining to their shopping experience
- Handled all merchandise with care and packed customer bags neatly
- Maintained up-to-date knowledge of all retail promotions
- Prevented long waits by quickly and carefully ringing up items, adding to the hassle-free experience of the customer
- Mentored junior cashiers and new employees
- Took on extra shifts based on the needs of the store
- Always remained punctual and professional.
Sales associate
Target
11.2018 - 12.2018
- Develop a high attention to detail to ensure retail and consumer products are satisfied
- Ability to manage and work under a fast-paced environment whilst ensuring customer satisfaction
- Management of stock and inventory for store use.
Sales associate
Rebel Sport
10.2018 - 10.2018
- Greeted customers with a smile and encouraged feedback pertaining to their shopping experience
- Handled all merchandise with care and packed customer bags neatly
- Management of stock and inventory for store use.
Education
Bachelor of Arts - 3D Art And Animation
Design Tafe NSW
Enmore, NSW11.2025
Bachelor of Game Design and Development -
Macquarie University
06.2021
Higher School Certificate -
Georges River College Oatley Senior Campus
11.2020
Skills
- Operational Efficiency
- Warehouse Management
- Fleet Dispatch
- Problem-solving abilities
- Critical Thinking
- Excellent Communication
- Reliability
- Multitasking
- Team Collaboration
- Active Listening
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Team Leader, Logistics
Coles
06.2023 - Current
Online shopper
Coles
11.2021 - 06.2023
Sales associate
Target
11.2018 - 12.2018
Sales associate
Rebel Sport
10.2018 - 10.2018
Sales associate
Donut King
12.2017 - 02.2020
Bachelor of Arts - 3D Art And Animation
Design Tafe NSW
Bachelor of Game Design and Development -
Macquarie University
Higher School Certificate -
Georges River College Oatley Senior Campus
Similar Profiles
Jye WeimerJye Weimer
Supervisor/ Service Department at ColesSupervisor/ Service Department at Coles
Dylan Delany De Aragao AzevedoDylan Delany De Aragao Azevedo
Team Member at ColesTeam Member at Coles
Nakshatra RavalNakshatra Raval
Store Team Member (Produce) at ColesStore Team Member (Produce) at Coles