Summary
Overview
Work History
Education
Skills
Achievements
Interests
Timeline
Generic

Willow Cummins

WYNYARD

Summary

Dynamic retail assistant with proven customer service skills at Chille, adept at enhancing sales through effective product recommendations and organized merchandising. Demonstrated leadership and time management while training junior staff and managing transactions. Committed to creating a positive shopping experience and maintaining a well-organized sales floor. Experienced in money handling and communication.

Overview

4
4
years of professional experience

Work History

Retail Assistant

Chille
02.2024 - Current
  • Interacted with customers proactively, identifying needs and offering suitable product recommendations.
  • Handles returns, exchanges and gift card transactions.
  • Packed and shipped online, and pick up orders.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Gift wrapped to customers taste.

Retail Assistant

Lizzy's This N That
01.2021 - 08.2023
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Work Experience Student - Parliament House

Ruth Forrest
05.2025 - 05.2025
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Participated in workshops and presentations related to projects to gain knowledge.

Canteen Monitor - Cashier and Worker

Wynyard High School
01.2023 - Current
  • Handled both cash and online money systems.
  • Assisted in training junior members.
  • Served customers in a timely fashion.
  • Prepare customer orders.

Riverbend Trainee Leader - Volunteer

Riverbend Youth Centre
01.2022 - Current
  • Took care of children for a week at a sleepaway camp.
  • Problem solved to resolve disputes.
  • Used effective time management to complete activities and responsibilities on time.
  • Proved effective teamwork skills when completing activities and working with other leaders and children.

Surf Life Saving Club Volunteer

Boat Harbour Beach Surf Life Saving Club
01.2023 - Current
  • Helped run programs with young children.
  • Kept the participants safe in the water.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Patrolled the beach, assisting the public and keeping updated with safety procedures.

Babysitter

Family
01.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Education

Wynyard High School
Wynyard, TAS

Table Cape Primary School
Wynyard, TAS

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • Leadership qualities
  • Multitasking and organization
  • Written and verbal communication
  • Payment processing
  • Product restocking

Achievements

  • Lions Youth of the Year Winner – Wynyard and North West
  • Youth Citizen of the Year 2024
  • Legacy National Public Speaking Competition Champion 2024
  • Student of the Year grades 7,8,9
  • Harding Miller Scholarship 2024
  • Rostrum Voice of Youth State runner up 2023, 2024
  • Certificate of Excellence for Study, Leadership and Sport 2021
  • First Aid Certificate 2024
  • Advanced Resuscitation Techniques Certificate 2024
  • Surf Rescue Certificate 2023
  • Bronze Medallion 2024
  • All Round Excellence Award for Study, Leadership and Sport
  • Polish Program 2024
  • Work Inspiration Program 2024
  • Grade 7 Girls Shot Put Record - WHS
  • Grade 7 Girls Surf Champion


Interests

  • Volunteer Work
  • Community Engagement and Advocacy
  • Reading and art
  • Sports
  • Baking

Timeline

Work Experience Student - Parliament House

Ruth Forrest
05.2025 - 05.2025

Retail Assistant

Chille
02.2024 - Current

Canteen Monitor - Cashier and Worker

Wynyard High School
01.2023 - Current

Surf Life Saving Club Volunteer

Boat Harbour Beach Surf Life Saving Club
01.2023 - Current

Riverbend Trainee Leader - Volunteer

Riverbend Youth Centre
01.2022 - Current

Babysitter

Family
01.2022 - Current

Retail Assistant

Lizzy's This N That
01.2021 - 08.2023

Wynyard High School

Table Cape Primary School

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Willow Cummins