Willow Cummins
Wynyard,TAS
Summary
Dynamic and results-driven student with extensive experience in customer service at Chille. Proven ability in problem-solving and effective communication, ensuring exceptional client satisfaction. Skilled in event planning and team collaboration, consistently maintaining safety standards while fostering a positive environment. Committed to delivering high-quality service and enhancing operational efficiency.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Surf Life Saver
Boat Harbour Beach Surf Life Saving Club
Boat Harbour , Tasmania
01.2024 - Current
- Patrolled the beach and dealt with the public's concerns.
- Monitored the beach for potential dangers.
- Problem-solving for incidents.
- Being prepared and organised.
Surf Life Saving Coach/ Club Captain
Boat Harbour Beach Surf Life Saving Club
Boat Harbour, Tasmania
01.2023 - Current
- Planned and coordinated events.
- Brought fresh ideas to the club.
- Educate children on how to be safe in the water.
- Planned activities depending on the individual child's strengths.
Kitchen Volunteer
Riverbend Youth Centre
Smithton , Tasmania
10.2023 - Current
- Prepared meals according to safety and hygiene standards.
- Collaborated with team members to ensure timely meal service.
- Prepared meals according to instructions from the head chef.
- Assisted with restocking items throughout the day as needed.
Babysitter
Family
WYNYARD, Tasmania
01.2022 - Current
- Supervised children during playtime and ensured a safe environment.
- Prepared nutritious meals and snacks adhering to dietary requirements.
- Organized educational activities to promote engagement and learning.
- Communicated effectively with parents regarding children's needs and behaviors.
Retail Assistant
Chille
WYNYARD, Tasmania
02.2023 - Current
- Process transactions accurately using point-of-sale systems.
- Maintain cleanliness and orderliness of the sales floor and stockroom.
- Handle customer returns and exchanges following store policies.
- Assist customers with product inquiries and provided excellent service
Youth Camp Leader
Riverbend Youth Centre
Smithton , Tasmania
01.2022 - Current
- Supervised campers in all aspects of their day-to-day activities, ensuring safety at all times for one week.
- Maintained an organized environment with appropriate rules and regulations for the safety of the campers.
- Provided guidance and mentoring to campers on socialization skills, problem solving and conflict resolution.
- Assisted in maintaining a safe environment by monitoring camper behavior during recreational activities.
Retail Assistant
Lizzy's This n That
Smithton, Tasmania
01.2020 - 02.2021
- Processed payments using cash register, credit card machine and POS system.
- Ensured cleanliness of the retail area including dusting surfaces, vacuuming floors and cleaning windows.
- Assisted customers with product selection, answered queries and provided advice.
Work Experience
Ruth Forrest - Parliament House
Hobart, Tasmania
- Managed documentation and maintained organized records for ongoing projects.
- Participated in training sessions to enhance skills and knowledge of best practices.
Education
Wynyard High School
Wynyard, TASSkills
- Customer service
- Team collaboration
- Problem solving
- Event planning
- Safety monitoring
- Time management
- Effective communication
- Multitasking
Accomplishments
- Wynyard Youth Citizen of the Year 2024
- Legacy National Public Speaking Competition winner 2024
- Co- Captain of Student Council
- Student of the Year (grades 7, 8, and 9)
- Overall Excellence Award for Study Leadership and Sport
- Rostrum regional winner (2022, 2023, 2024)
- Rostrum state runner up (2023, 2024)
- Rostrum regional runner up (2022)
- Lions Youth of the Year regional winner 2024
- Science Fair division winner 2025
- Lateral Thinking Award - Science Fair 2025
- Student Leader
- Student counsellor
- Overall English Award (years 7,8,9)
- Overall HASS Award (years 7,9)
- Overall Science Award (year 7)
- Overall Health and P.E award (year 7)
- Overall Visual Art award (year 7)
- Grade 7 Girls Shot Putt record - Wynyard High School
- Girls Surf Champion (grade 7)
- Girls Surf Champion Runner up (grade 8,9,10)
Certification
- First Aid Certificate
- Working With Vulnerable Peoples Card
- ART (Advanced Resuscitation Techniques)
- Bronze medallion
- SRC (Surf Rescue Certificate)
Affiliations
- Hockey
- Surf Life Saving
- Beach
- Environmental conservation
- Activism
- Public Speaking
- Reading
Timeline
Surf Life Saver
Boat Harbour Beach Surf Life Saving Club
01.2024 - Current
Kitchen Volunteer
Riverbend Youth Centre
10.2023 - Current
Retail Assistant
Chille
02.2023 - Current
Surf Life Saving Coach/ Club Captain
Boat Harbour Beach Surf Life Saving Club
01.2023 - Current
Babysitter
Family
01.2022 - Current
Youth Camp Leader
Riverbend Youth Centre
01.2022 - Current
Retail Assistant
Lizzy's This n That
01.2020 - 02.2021
Work Experience
Ruth Forrest - Parliament House
Wynyard High School