Wilma Tangi

Supporting individuals in daily living, connected clients to resources, and promoted independence and well-being. Collaborated with healthcare professionals to implement care plans and maintained accurate documentation. Ensured a safe, respectful environment tailored to each client’s needs and goals.

• Adhered to safe work practices, food safety regulations, and corporate guidelines.
• Completed daily tasks such as dishwashing, trash removal, and restocking while adhering to established safety protocols.
• Enhanced customer satisfaction by providing friendly and efficient service during meal times.
• Ensured compliance with health regulations through frequent cleaning and sanitation practices within the food preparation area.
• Laundry Operator, Machine operator.
• Responded to client's complaints with respect and empathy and ensured that it situation was resolved.

Provided professional makeup services for weddings, events, photoshoots, Melbourne Cup races and special occasions. Skilled in creating personalized looks to enhance client’s features and meet their style preferences.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.