Wilson Ryan
Darwin,NT
Summary
Engagement professional with strong focus on team collaboration and achieving results. Proven ability to manage projects, coordinate events, and foster community relationships. Skilled in communication, problem-solving, and adapting to changing needs. Reliable and driven to deliver impactful outcomes.
Overview
6
6
years of professional experience
Work History
Marketing and Engagement Coordinator
The Essington School
03.2025 - 06.2025
- Implemented innovative engagement strategies that fostered strong community relationships and increased monthly engagement and retention rates by an average of 29%.
- Optimised use of digital tools such as Meta Business Suite and Google Ads to increase reach and exposure of community engagement and ad campaigns.
- Collaborated with staff and students to identify and action new engagement opportunities.
- Initiated Alumni engagement strategy, aiming to develop and maintain stronger connections with past students.
Department Supervisor
JD Sports
07.2024 - 03.2025
- Led new store opening through busiest period of the year, achieving average +37% on monthly department budgets.
- Trained new employees on overall company and department-specific policies and procedures.
- Conducted 5 weekly performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
- Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Sales Executive
Techtonic Industries
12.2023 - 05.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Analysed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Sales Associate
JB Hi-Fi
09.2019 - 10.2023
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
Certificate III - Business
Charles Darwin University
Darwin, NT11-2025
High School Diploma -
The Essington School
Darwin, NT11.2018
Skills
- Strategic thinking
- Stakeholder management
- Brand awareness
- Data interpretation
- Engagement strategy
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
Timeline
Marketing and Engagement Coordinator
The Essington School
03.2025 - 06.2025
Department Supervisor
JD Sports
07.2024 - 03.2025
Sales Executive
Techtonic Industries
12.2023 - 05.2024
Sales Associate
JB Hi-Fi
09.2019 - 10.2023
Certificate III - Business
Charles Darwin University
High School Diploma -
The Essington School
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