Wooju Jun
Frankston,VIC
Overview
5
5
years of professional experience
Work History
Customer Service Representative
McDonald's
07.2019 - 01.2021
- Ability to respond to customers orders effectively and efficiently
- Working in a fast paced environment
- Ability to work as a team, resulting in efficient and quick results
- Ability to do things simultaneously like preparing orders while helping out customers
Sandwich Artist
Subway
01.2021 - 01.2022
- Greeted guests, promoted specials, and took orders.
- Operated the cash register and POS system with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service in a fast paced work environment providing excellent results.
Picker Packer
Caspak
05.2021 - 07.2021
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
Warehouse Worker
Kmart
04.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment.
- Strictly following safety instructions, providing a safe work environment.
- Using proper handling techniques
- Working as a team, to unload packages.
Customer Service Representative
Kmart
04.2022 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in higher quality customer service
- Handled escalated calls efficiently, finding a common solution with the customer
- Responded to customer requests for products, services, and company information.
Bartender
Carrum/Patterson Lakes Footy Club
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Education
VCE -
Frankston High School
Frankston, VIC11.2023
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Critical thinking
Hobbies
- Basketball
- Gym
- Spending time with friends and family
Timeline
Bartender
Carrum/Patterson Lakes Footy Club
07.2024 - Current
Warehouse Worker
Kmart
04.2022 - Current
Customer Service Representative
Kmart
04.2022 - Current
Picker Packer
Caspak
05.2021 - 07.2021
Sandwich Artist
Subway
01.2021 - 01.2022
Customer Service Representative
McDonald's
07.2019 - 01.2021
VCE -
Frankston High School
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