Xahzat Taxkin
North Melbourne,VIC
Summary
Dynamic and adaptable Assistant with a proven track record at Woerde (Tianjin) Immigration Services LLC, enhancing customer satisfaction and boosting social media engagement. Excelled in document preparation and fostering positive relationships, demonstrating patience, empathy, and native Chinese proficiency. Achieved significant improvements in operational efficiency and client relations through effective task delegation and communication.
Overview
3
3
years of professional experience
Work History
Assistant
Woerde（Tianjin） Immigration Services LLC
03.2024 - 05.2024
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Managed social media accounts, resulting in increased followers and engagement rates.
Assistant to the Manager
Shenzhen Hive Box Technology Co., Ltd
07.2021 - 08.2021
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Increased customer satisfaction by managing and resolving client inquiries, concerns, and complaints in a timely manner.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Ensured smooth workflow between departments by acting as a liaison between management and staff.
Volunteer
Special Education School
04.2021 - 05.2021
- Collaborated with fellow volunteers to create a positive atmosphere for children, fostering strong relationships among peers.
- Supported children with special needs, adapting activities to accommodate their individual abilities.
- Augmented problem-solving abilities with interactive games designed to challenge critical thinking capabilities in young minds.
- Assisted in developing children's fine motor skills through arts and crafts projects.
- Built strong, trusting relationships with children by being consistent, caring presence.
Education
Master of Banking And Finance - Banking And Finance
Monash University
Melbourne, VIC03.2027
No Degree - English
Monash College
Melbourne, VIC02.2025
Bachelor of Management - Public Administration
Tianjin Foreign Studies University
Tianjin,China06.2023
Skills
- Patience and Empathy
- Document Preparation
- Product and service knowledge
- Task Delegation
- Native Chinese Proficiency
- Video Editing
- Flexible and Adaptable
- Dependable and Responsible
- Friendly, Positive Attitude
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Limited Working
Timeline
Assistant
Woerde（Tianjin） Immigration Services LLC
03.2024 - 05.2024
Assistant to the Manager
Shenzhen Hive Box Technology Co., Ltd
07.2021 - 08.2021
Volunteer
Special Education School
04.2021 - 05.2021
Master of Banking And Finance - Banking And Finance
Monash University
No Degree - English
Monash College
Bachelor of Management - Public Administration
Tianjin Foreign Studies University
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