Xanthe Mae Simpson
Gold Coast,QLD
Summary
Having spent the last couple of years living in new Zealand and travelling Asia with my fiance, I am excited to bring my new skills and experiences to work in Australia. I graduated from the University of Greenwich in 2019 with a first-class honors degree in Criminology and Criminal Psychology. Prior to my travels, I had the privilege of working with a leading charity dedicated to supporting homeless and complex need individuals on their journey towards stability and independence. I thrive in diverse environments and enjoy collaborating with people from all backgrounds and cultures. With a strong academic background and practical experience in a range of sectors, I am confident that I can bring valuable skills and knowledge to any organisation. I enjoy the fast paced and varied atmosphere holiday parks offer and love interacting with guest to ensure they leave with positive memories. I am motivated by opportunities for progression and aim to develop my career towards an assistant manager role, contributing to both operational success and team development.
Overview
10
10
years of professional experience
Work History
Receptionist
Tallebudgera Creek Tourist Park
Gold Coast, QLD
01.2025 - Current
- Greeted guests, delivering information regarding park facilities and services.
- Managed RMS reservation system to facilitate guest check-ins and check-outs.
- Handled cash transactions while maintaining accurate daily financial records.
- Managed front desk operations, ensuring seamless administrative processes.
- Provided departmental support as needed to enhance overall efficiency.
Receptionist
Tasman South Bright Holiday Park
10.2024 - 12.2025
- Providing customer services to guest checking into the park and managing all guest enquiries
- Managed daily financial operations, including cashing up tills and ensuring accurate end-of-day reporting
- Coordinating with housekeeping and maintenance teams to ensure the campsite is clean, safe, and well-maintained
- Completed fire warden training and undertook on-call duties
- Light housekeeping duties
Park operations assistant
Hampshire Holiday Parks
01.2024 - 05.2024
- Undertaking daily actives such as housekeeping, maintenance, and landscaping
- Assisted guests upon arrival, providing information about the park's amenities, and local attractions. Where necessary, managed guests concerns and complaints, resolving issues promptly and professionally
- Conducted regular inspections of the park's facilities to ensure cleanliness and safety
Operations assistant
Vine Nursery New Zealand
06.2023 - 11.2023
- Assisted in daily operations, including cultivation, planting, pruning, picking and grafting vines
- Monitored plant health, identifying and reporting any signs of disease or pests
- Conducted regular inspections of vine plants to ensure they met quality standards before distribution
- Assisted in implementing and maintaining quality control procedures and health and safety regulations throughout the nursery
Homeless prevention and referrals officer
Look Ahead
10.2019 - 01.2023
- Supporting clients with complex needs to rehabilitate into society
- Managing placements for thousands of referrals and finding adequate housing
- Working within domestic abuse safehouses and homeless hostels
- Taking part in community advocating, training and active participation in representing the charity at national conferences
- Collaborating with a range of local services and initiatives to help clients obtain long-term independence
Creche Employee
Nizles Golf and Country Club
09.2015 - 08.2017
- Providing a stimulating environment for children
- Managing overall safety and well-being of children
- Undertaking relevant training when necessary
- Managing bookings with clients
- Maintaining an outstanding level of cleanliness in the creche
- Organising and managing childrens parties
Education
First-class honors - Criminology and Criminal Psychology
London Greenwich University
London, England07-2019
A-levels - Philosophy, Law and Health and Social Care
Hillview School For Girls
England05-2016
GCSE -
Hillview School For Girls
England09-2014
Skills
- Excellent communication and organisational skills
- Taking initiative and demonstrating leadership
- Professional and friendly demeanor
- Adaptability to new challenges
- Always adopting a positive work ethic
- Proven teamwork abilities
Interests
Reading, Volunteering and community involvement, Travelling and experiencing new cultures, War history, Hiking
Additional work experience
- 1 month work experience for the Metropolitan Police London
- 1 year placement in HMP ISIS, London, a young offenders prison
Timeline
Receptionist
Tallebudgera Creek Tourist Park
01.2025 - Current
Receptionist
Tasman South Bright Holiday Park
10.2024 - 12.2025
Park operations assistant
Hampshire Holiday Parks
01.2024 - 05.2024
Operations assistant
Vine Nursery New Zealand
06.2023 - 11.2023
Homeless prevention and referrals officer
Look Ahead
10.2019 - 01.2023
Creche Employee
Nizles Golf and Country Club
09.2015 - 08.2017
First-class honors - Criminology and Criminal Psychology
London Greenwich University
A-levels - Philosophy, Law and Health and Social Care
Hillview School For Girls
GCSE -
Hillview School For Girls