Xavier Kirk-Patrick Lugg
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. As well as being a well-trained Assistant Restaurant Manager promoting 5 years of expertise in food and beverage industry. Passionate leader with know-how to develop positive working environment and improved employee retention. Great customer service and conflict resolution skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Restaurant Manager
Hungry Jacks
10.2023 - Current
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Streamlined the ordering process for increased efficiency, leading to improved customer service.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
Assistant Manager
Hungry Jack's
01.2023 - 10.2023
Shift Supervisor
Hungry Jack's
06.2022 - 01.2023
Crew Member Cook
Hungry Jack's
08.2018 - 06.2022
Work Experience
Magistrates Court
08.2019 - 08.2019
Education
Bachelor of Business Administration/Bachelor of La - Business Administration And Law
Australian Catholic University
Melbourne, VIC09.2026
Skills
- Interpersonal and Written Communication
- Inventory Control
- Shift Management
- Recruitment and Hiring
- Money Handling
- Adaptability and flexibility
- Staff training and development
- Scheduling and labor control
Certification
AZ-900: Microsoft Azure Fundamentals Certification
- Cloud concepts
- Azure architecture and services
- Azure management and governance
Affiliations
- Gym
- Volunteer - Elwood Beach Clean up
Timeline
Assistant Restaurant Manager
Hungry Jacks
10.2023 - Current
Assistant Manager
Hungry Jack's
01.2023 - 10.2023
Shift Supervisor
Hungry Jack's
06.2022 - 01.2023
Work Experience
Magistrates Court
08.2019 - 08.2019
Crew Member Cook
Hungry Jack's
08.2018 - 06.2022
Bachelor of Business Administration/Bachelor of La - Business Administration And Law
Australian Catholic University
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