Xiaochan Chai
Sydney,NSW
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented, and empathetic to customer needs. Skilled at helping customers find the products and services that they need.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Wang Zhao
10.2022 - 04.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Guesthouse Operator
Chai Juan
07.2017 - 04.2024
- Greeted guests upon arrival, checked them in, provided information about the guesthouse and its amenities, and ensured their needs were met throughout their stay.
- Oversaw and coordinated the cleaning of guest rooms, common areas, and outdoor spaces to maintain cleanliness and comfort standards.
- Promoted the guesthouse through Meituan, Little Red Book to attract guests and increase occupancy rates.
- Monitored guest feedback and reviews to identify areas for improvement and ensured that guest satisfaction was consistently high.
- Made food for the guests as long as they stayed at the place.
Convenience Store Cashier
Liu Li
07.2017 - 04.2018
- Informed customers about promotions, discounts, or loyalty programs and suggested additional items for purchase to increase sales.
- Restocked merchandise on shelves and in refrigerators or freezers as needed to ensure that products were readily available for customers.
- Counted cash drawer at the beginning and end of shifts to ensure accuracy and balanced the register.
- Kept the checkout area and surrounding areas clean and organized.
Education
Master of Arts - Economics
Belarus States of
Minsk,Belarus07.2022
Bachelor of Arts - Management
Yanching Technology of Insititues
Langfang,China06.2017
Skills
Team-Working Communication and Collaboration Problem-Solving Ability Time Management Sales Skills Customer Services Customer Relationship Management Attention to Detail Flexibility
Certification
Hong Kong Driver License | LVMH |
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Sales Assistant
Wang Zhao
10.2022 - 04.2024
Guesthouse Operator
Chai Juan
07.2017 - 04.2024
Convenience Store Cashier
Liu Li
07.2017 - 04.2018
Master of Arts - Economics
Belarus States of
Bachelor of Arts - Management
Yanching Technology of Insititues
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