Xiaohua Wei

• Computed and created purchases orders to monitor stock levels verify purchase requisitions and expedite customer orders.

• Fostered strong relationships with internal stakeholders by providing timely updates on procurement activities and addressing any concerns promptly.

• Managed supplier contracts to ensure compliance with company policies and legal requirements, safeguarding against potential risks.

• Streamlined procurement processes for increased efficiency and cost savings by implementing effective negotiation strategies.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Maximized sales by creating innovative visual merchandising displays and store layouts.

• Handled customer relationship issues, enabling quick resolution, and client satisfaction.

• Increased sales revenue by developing and implementing effective sales strategies.

• Built long-lasting client relationships through excellent customer service and consistent followups.

• Led a successful sales team by providing motivational coaching and performance-based incentives.

• Managed key accounts with strategic planning and relationship building, resulting in an increased customer royalty and repeat business.