Xiaoya(Lia) Yu
Clayton,VIC
Summary
I am an international student currently studying at Monash University, Melbourne. I moved to Melbourne in 2019 after graduating from Brighton Secondary College. Now in my second year at Monash and living in Clayton, I am looking for a part-time job to complement my studies. My academic schedule leaves me available to work on Fridays, Saturdays, Sundays, and Mondays.
Overview
3
3
years of professional experience
Work History
Waitress
Giuseppe
04.2019 - 09.2019
- Delivered exceptional customer service by attentively taking orders, recommending dishes based on customer preference, and promptly addressing any concerns or questions.
- Demonstrated thorough knowledge of Italian cuisine, wine, and culture, providing an authentic dining experience for patrons.
- Worked in a high-paced environment, effectively handling multiple tables while maintaining a friendly and professional demeanor.
- Collaborated seamlessly with kitchen staff to ensure accurate order preparation and timely delivery, resulting in improved table turnover rates.
Hotel Cleaning
Jack
11.2021 - 02.2022
- Provided top-tier housekeeping services to maintain cleanliness, orderliness, and visual appeal of hotel rooms, resulting in a high customer satisfaction rating.
- Managed inventory of cleaning supplies and room amenities, diligently reporting shortages or damages to supervisors.
- Worked collaboratively with the rest of the housekeeping team, ensuring efficient operations and communication to address guest concerns in a timely manner.
Education
Bachelor of Design - Communication Design
Monash University
Melbourne, VIC11.2024
Skills
- Assist Customers
- Menu Memorization
- Bill Computation
- Order Accuracy and Delivery
- Chinese Language Fluency
- Cleaning and Sanitizing
- Instrument Cleaning
- Order Management
Languages
English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Hotel Cleaning
Jack
11.2021 - 02.2022
Waitress
Giuseppe
04.2019 - 09.2019
Bachelor of Design - Communication Design
Monash University
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