XIAOYUE ZHOU
Summary
Hardworking Disability Support Worker dedicated to comprehensive, compassionate and individualized patient care. Manages appointments and medication, assists with bathing and grooming and maintains tidy environments. Expert in disability support, excellent time management and problem-solving skill, good at communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Disability support worker
Kimberley Care Group
07.2023 - Current
- Based in a SIL house and take care of 4 to 5 clients with various backgrounds, daily tasks include doing personal care, effective physical and emotional support, provide essential outings for some clients, doing incident reports when emergencies or any behavioral changes of clients occur, communicating with OT/SP/PT when it is necessary, accomplishing online training and certificates including First Aid, NDIS Screening Check, Work With Children Check etc.
Kitchen Cook
BP SHINJU, Broome
08.2022 - Current
- Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
- Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
Food and Beverage attendant
Sunset bar & Grill, Broome
05.2022 - 07.2023
- Greeted and seated guests to provide friendly and welcoming experience.
- Developed strong relationships with regular customers, leading to increased loyalty and repeat business.
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
English Teacher
Meten, China
10.2020 - 03.2022
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
Education
Bachelor’s degree - English
Xihua University
06.2016
Skills
Relationship Building
Risk Assessments
Emotional Support
Certified in CPR/AED
[Language] Fluency
Problem-Solving
team-player
Certification
- First Aid
- Work With Children
- NDIS Screening Check
Ielts
8(L), 8(R), 7(S), 6.5(W)-7.5
Referee
Will-CEO of Kimberley Care Group-0439331026
Timeline
Disability support worker
Kimberley Care Group
07.2023 - Current
Kitchen Cook
BP SHINJU, Broome
08.2022 - Current
Food and Beverage attendant
Sunset bar & Grill, Broome
05.2022 - 07.2023
English Teacher
Meten, China
10.2020 - 03.2022
Bachelor’s degree - English
Xihua University
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