GuoLin (JACK) Xie
KILLARA,NSW
Summary
Developed key skills in high-paced, results-driven environment, focusing on strategic planning and relationship management. Demonstrated ability to identify growth opportunities and implement effective sales strategies, ensuring consistent business development. Seeking to leverage these transferrable skills in new field, contributing to organizational success through innovative solutions.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
9
9
years of professional experience
Work History
Manager of Business Development and Sales
AL Brand Management Group Pty Ltd
12.2023 - Current
- Contributed to sales growth by upselling all kinds of existing products
- Developed innovative products for increased customer satisfaction and market share growth.
- Coordinated with suppliers and manufacturers to secure favourable pricing agreements for raw materials, reducing overall production costs.
- Conducted comprehensive competitor analysis to identify gaps in the market and capitalize on new opportunities.
Store Manager & Marketing at Hornsby, Bella Vista
Globalart
03.2021 - 11.2023
- Skilled in developing engaging lesson plans
- Responsible for organizing and supervising store operation
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Sales Assistant
Gant DFO
03.2020 - 08.2020
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Boosted store revenue through upselling and cross-selling techniques.
- Ensuring the positive shopping experiences.
Sales Assistant
Republic Boutique
12.2016 - 03.2020
- Trained new staff on sales techniques and store policies, enhancing overall team performance.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Top Sales: Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
Sales Assistant
Espionage
12.2015 - 02.2020
- Helped the sale team to developed online website business and policy
- Practiced and Capable of great communication skills with customers
Education
Bachelor of - Mining Engineering
University of New South Wales
11.2018
Skills
- Technical Skills: Microsoft Office, (Microsoft PowerPoint, Word, Excel), AutoCAD
- Customer service
- Team leadership
- Staff management
- Complex Problem-solving
- Cross-functional teamwork
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Full Professional
English
Full Professional
Interests
- Running: Experienced Marathon Runner
- Basketball: Used to play in Local Divisions Team
- Travel: Exploring new cultures and cuisines
Timeline
Manager of Business Development and Sales
AL Brand Management Group Pty Ltd
12.2023 - Current
Store Manager & Marketing at Hornsby, Bella Vista
Globalart
03.2021 - 11.2023
Sales Assistant
Gant DFO
03.2020 - 08.2020
Sales Assistant
Republic Boutique
12.2016 - 03.2020
Sales Assistant
Espionage
12.2015 - 02.2020
Bachelor of - Mining Engineering
University of New South Wales
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