XIMENA DOMINGUEZ
Sydney
Summary
Hard working and passionate customer service expert. Solid experience in hospitality, in various restaurant positions. Enthusiast of creating remarkable experiences for customers. I perform very well as a team player and seize every opportunity to support my fellow workmates. I consider myself to be very committed, reliable and always looking for self improvement,
Overview
1
1
year of professional experience
Work History
Bartender
The Conservatory Bar
06.2023 - 11.2023
- Acquired and dominated wine knowledge on Australian wine and other popular wine regions of the world.
- Elaboration of cocktails
- Elaboration of grazing boards
- Advised customers on the most suitable drinks selection, wine or cocktail, depending on the customer´s preferences.
- Helped on private functions to create personalized experiences upon clients needs.
- Overall maintenance of installations.
- Efficiently opened or closed according to established procedures, ensuring preparedness for each shift.
Manager
The Sunroom Lounge
08.2023 - 10.2023
- Inventory management and ordering. Dealing with suppliers maintaining good communication for optimal service.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- In charge of organizing general roster for all staff members
- Experience in light speed restaurant management software.
- Updating of menus fortnightly due to constant rotation of wine varieties. Focusing on wine and food pairing as part of our dining experience.
- Elaboration of personalized wine flights depending on customer´s preferences.
- Preparation of food on dining menu.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- In charge of bartending section; making cocktails and pouring wine glasses.
- Maintenance of installations, Opening and closing procedures.
Barista
Dundees At The Cairns Aquarium
07.2023 - 11.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages. Such as coffee, milkshakes smoothies.
- Handling food as toasted sandwiches and pastries. Maintaining stock in counter to meet the usual customer demand.
- Maintained a clean and organized workspace for optimal productivity and safety.
All Rounder
Makuto Coffee And Eatery
02.2023 - 04.2023
- All rounder position focused mainly in customer service. Taking orders and making suggestions based on full knowledge of the menu and the clients needs.
- Food and drink runner
Barista
Enora Cafe Bistro
06.2022 - 12.2022
- Elaboration of hot and cold beverages like specialty coffee, tea and cocktails. Also very familiar with craft beer.
- Maintained and operated espresso machines, blenders, and different drip coffee methods
- Managed inventory and elaborated weekly supply orders . Maintained supply levels in counter and customer areas to meet usual demand.
- Sanitized equipment and installations daily. Maintained overall cleanness throughout shift.
Education
High School Diploma -
Tecnologico De Monterrey De Estudios Superiores
Guadalajara Psychology
ITESO
Guadalajara Mexico06.2026
Skills
- Sales expertise
- Exceptional communication and interpersonal skills,
- Team collaboration
- Exceptional Customer Service
- Committed, determined, always looking for self-improvement
- Strong passion for creating hospitality experiences
- Detail-oriented and able to handle multiple tasks simultaneously
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Additional Information
Full availability
Valid RSA from NSW
Timeline
Manager
The Sunroom Lounge
08.2023 - 10.2023
Barista
Dundees At The Cairns Aquarium
07.2023 - 11.2023
Bartender
The Conservatory Bar
06.2023 - 11.2023
All Rounder
Makuto Coffee And Eatery
02.2023 - 04.2023
Barista
Enora Cafe Bistro
06.2022 - 12.2022
High School Diploma -
Tecnologico De Monterrey De Estudios Superiores
Psychology
ITESO
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