Xin Zhao
Summary
Confident with knack for client relationship building and customer service. Proficient in computer programs, product sales and customer appointment set-up. Experience in massage healing techniques and methods.
Overview
4
4
years of professional experience
Work History
Spa Therapist
Nagomu Pty Ltd
Melbourne, VIC
02.2020 - 02.2023
- Enhanced client satisfaction by providing personalized spa treatments and exceptional customer service.
- Increased repeat clientele through the development of customized treatment plans tailored to individual needs.
- Maintained a hygienic and relaxing spa environment, ensuring optimal wellness experiences for all guests.
Massage Therapist
Zhong's Pty Ltd
Melbourne, VIC
09.2018 - 10.2019
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Maintained accurate client records for effective treatment planning and progress tracking.
- Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
Education
Certificate III - Dental Assisting
Chisholm Institute
Frankston, VIC12.2024
Skills
- Client Consultation
- Appointment Scheduling
- Product Knowledge
- Teamwork Abilities
- Conflict Resolution
- Body Treatments
Languages
Chinese (Mandarin)
Native or Bilingual
English
Professional Working
Timeline
Spa Therapist
Nagomu Pty Ltd
02.2020 - 02.2023
Massage Therapist
Zhong's Pty Ltd
09.2018 - 10.2019
Certificate III - Dental Assisting
Chisholm Institute