Xinghe Wang
Perth,WA
Summary
With a proven track record at Huishang Bank Co., I enhanced customer satisfaction through strategic initiatives and efficient problem-solving. Fluent in Chinese and English, my expertise in Python and exceptional client communication skills drive impactful outcomes. My collaborative approach and critical thinking abilities ensure operational excellence and innovative solutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Deputy Bank Lobby Manger
Huishang Bank Co.
AnHui, CHINA
06.2023 - 08.2024
- Developed and implemented strategies to increase customer satisfaction ratings.
- Resolved customer inquiries quickly and efficiently while maintaining excellent service standards.
- Managed daily workflow including assigning tasks to staff members.
Cashier
MacDonald
HeFei, CHINA
02.2024 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer questions and provided store information.
Education
Master of Science - Information Technology
University of Western Australia
Perth, WA06-2026
Bachelor of Science - Finance
Anhui Agricultural University
CHINA06-2024
Skills
- Fluent in Chinese and English
- Client Communication
- Python expertise
- MS Word, Excel, and Outlook
- Collaborative mindset
- Social Perceptiveness
- Critical Thinking
Certification
- IELTS 6.5
- International Driving license
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Cashier
MacDonald
02.2024 - 05.2024
Deputy Bank Lobby Manger
Huishang Bank Co.
06.2023 - 08.2024
Master of Science - Information Technology
University of Western Australia
Bachelor of Science - Finance
Anhui Agricultural University
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