Xintong Chen
West Ryde,NSW
Summary
Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities.
Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.
Professional and knowledgeable Senior Receptionist versed in administrative support and customer service. Offering 1 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
4
4
years of professional experience
Work History
Business Development Administrator
Hot Star Large Fried Chicken
Sydney, NSW
03.2022 - Current
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
Business Starter
Shopee
Guangzhou, Guangdong
06.2021 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Used coordination and planning skills to achieve results according to schedule.
- Had been successfully opened 5 online shops with different base and maintain stable daily orders.
- Successfully upgraded one of the shop with higher rank.
E-Commerce Assistant
XIN GE International E-Commerce Company
Guangzhou, Guangdong
11.2020 - 06.2021
- Implemented and followed proper controls and guidelines to enable maximum e-commerce volume.
- Displayed and organized product on inventory shelves in e-commerce storeroom.
- Prepared written descriptions of items for auction on company website.
- Integrated photographs of merchandise into corporate e-commerce software.
- Focused on continuous quality and customer service improvement in e-commerce operations.
- Maintained working knowledge of company products, services and promotions.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Educated and engaged customers through product demonstrations via video software.
- Uploaded digital media to online storefront, auction sites or other shopping Web sites for advertising purposes.
Education
Bachelor of Commerce - Marketing
Macquarie University
Sydney, NSW12.2019
Skills
- Sales Force Management
- Performance Evaluations
- Strategic Partnership
- Process Improvement
- Multitasking and Time Management
- Strong Organizational Skills
- Research and Analytical Skills
- Customer Complaint Resolution
- Customer Trend Analysis
- Business Development
- Issue Resolution
Timeline
Business Development Administrator
Hot Star Large Fried Chicken
03.2022 - Current
Business Starter
Shopee
06.2021 - Current
E-Commerce Assistant
XIN GE International E-Commerce Company
11.2020 - 06.2021
Bachelor of Commerce - Marketing
Macquarie University
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