XINUO HUANG
Melbourne,VIC
Summary
Owning Business Development Intern experience with authorised company, adept in customer service and sales. Excelled in building customers relationships fluency in Chinese and English to enhance customer satisfaction. Willing to learn and owning great working enthusiasm.
Overview
5
5
years of professional experience
Work History
Retail Sales Associate
Individual Clients
01.2020 - Current
- Individual sneakers seller
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about latest sneakers products and addressed customer concerns.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
Intern
Shenzhen Xundonglong Technology Co.,Ltd
01.2023 - 03.2023
- Engaged with customers to build business relationships.
- Connecting with TikTok influencers, negotiating about products promotion and advertising.
- Enhanced customer satisfaction with timely follow-ups and addressing concerns.
- Assisted in formulating corporate strategy based on market dynamics, customer requirements, and industry trends analysis.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Created reports and targeted lists to present to upper management.
- Analyzed consumer behaviour and purchases to anticipate future trends, adjustments and obstacles.
- Worked closely with other interns and colleagues for knowledge sharing, skill development, and team building.
Education
MBA - Finance
Monash University
Clayton, VIC07-2026
Skills
- Teamwork
- Reliability and punctuality
- Customers service
- FLUENT IN Chinese and English
- Sales experience
- Outgoing and willing to connect
Languages
Chinese (Mandarin)
Native or Bilingual
Interests
- sports and sneakers
- I participate in a variety of outdoor recreational activities
Availability
24/7 available in Christmas Season
Timeline
Intern
Shenzhen Xundonglong Technology Co.,Ltd
01.2023 - 03.2023
Retail Sales Associate
Individual Clients
01.2020 - Current
MBA - Finance
Monash University
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