Summary
Overview
Work History
Education
Skills
Timeline
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Vu Xuan Anh Tran

Cairns,QLD

Summary

Proven team player with a track record of enhancing team efficiency and customer satisfaction at Gongcha Cairns Central. Excelled in complaint resolution and customer service, demonstrating strong problem-solving and clear communication skills. Cultivated positive customer relationships, contributing significantly to workplace harmony and safety.

Overview

6
6
years of professional experience

Work History

Team Member

Hi Cup Smithfield
07.2023 - Current
  • Learned all required tasks quickly to maximize performance.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.

Team Member

Gongcha Cairns Central
12.2020 - 12.2022
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Restaurant Waiter

Rendezvous Du Vietnam
04.2018 - 09.2019

Cultivated warm relationships with regular customers.

  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.

Education

Bachelor of Nursing - Healthcare

James Cook University
Cairns, QLD
12.2027

Bachelor of Biomedical Science - Medical Science

The University of Queensland
Brisbane
12.2023

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Attention to Detail
  • Collaboration and Teamwork
  • Following Instructions
  • Flexible Schedule
  • Workplace Safety
  • Decision-making capabilities
  • Heavy Lifting
  • Product Knowledge
  • Complaint resolution
  • FLUENT IN [Vietnamese]
  • Multitasking
  • Active Listening
  • Decision-Making

Timeline

Team Member

Hi Cup Smithfield
07.2023 - Current

Team Member

Gongcha Cairns Central
12.2020 - 12.2022

Restaurant Waiter

Rendezvous Du Vietnam
04.2018 - 09.2019

Bachelor of Nursing - Healthcare

James Cook University

Bachelor of Biomedical Science - Medical Science

The University of Queensland
Vu Xuan Anh Tran