Photoshop Adobe
Xuan Truong Pham
Business
Campsie,NSW
Summary
Motivated waitstaff with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Focused and reliable waitstaff bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level waiter position. Ready to help team achieve company goals.
Overview
1
1
Certification
Work History
Restaurant Waiter
Nem Kitchen
Sydney, Waterloo
03.2023 - Current
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Graphic Designer
Tang Media Partners
Smithfield, NSW
01.2023 - 03.2023
- Completed final touches for projects such as images sizes and font selection.
- Met with customers to present mockups and collect information for adjustments.
- Created digital image files for use in digital and traditional printing methods.
- Developed creative design for print materials, brochures, banners, and signs.
- Designed creative digital displays used in online advertising for local businesses.
- Employed design fundamentals when selecting typography, composition, layout, and color in design work.
Education
Bachelor of Science - Business Economics
Torrens University
Surry Hills, NSW 03.2023 - Current
Skills
High-volume dining
Accomplishments
- Selected to serve notable VIP guests for major private events.
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
- Earned a 10% bonus for successfully up-selling the most items from the restaurant's new summer menu.
- Supervised team of 15 staff members.
- Resolved product issue through consumer testing.
Additional Information
I love working in a youthful, energetic environment. You know, when you’re working on a common goal with a team of people who are as passionate as you are?
I like to think of my work as a second home, and my coworkers as family.
The last company I worked at had such an environment, and I excelled at the job.
I get that exact feeling about Company Tang Media , since the moment I walked in here for the interview. So, I’m pretty excited to get to know how you guys work!
Software
Premiere Adobe
Computer proficiency skills
Certification
Certified [Foundation of Digitial Marketing,Cousera Course Cerfiticate,Nov 2022 - Jan 2023
Timeline
Restaurant Waiter
Nem Kitchen
03.2023 - Current
Bachelor of Science - Business Economics
Torrens University
03.2023 - Current
Graphic Designer
Tang Media Partners
01.2023 - 03.2023
Certified [Foundation of Digitial Marketing,Cousera Course Cerfiticate,Nov 2022 - Jan 2023
01-2023
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