Yadira Mikha
Springfield Lakes
Summary
Compassionate and dedicated Disability Support Worker with a strong commitment to empowering individuals with disabilities to live independently and with dignity. Enhances clients' quality of life and supports inclusion in the community. Seeking a role to continue making a positive difference through person-centered care, patience, and practical support.
Holds Police check, CPR & First Aid training, NDIS Worker Orientation Module, Blue Card and Manual Handling Certificate.
Overview
20
20
years of professional experience
Work History
Disability Support Worker
C.R & K Lawrence
09.2021 - Current
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Cleaned house, ran errands, managed laundry.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
Restaurant Manager
El Torito Restaurant And Bar
01.2007 - 12.2008
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Manager
Catalina Restaurant Group-COCO Bakery & Resturant
01.2005 - 12.2007
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
- Monitored daily cash transactions, ensuring accuracy in all financial reporting processes.
- Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Assisted restaurant manager in financial duties such as budgeting, forecasting, expense tracking, and payroll administration.
Education
Cert I-IV in Community Services - Community Health Services
Strategix Training Group
Diploma of Dental Technology -
TAFE Queensland
12.2019
Skills
- Flexible and adaptable
- Self motivated
- Empathy and patience
- Excellent work ethic
- High level of responsibility
- Active listening
- Companionship and emotional support
- Problem-solving
- Client advocacy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Disability Support Worker
C.R & K Lawrence
09.2021 - Current
Restaurant Manager
El Torito Restaurant And Bar
01.2007 - 12.2008
Restaurant Manager
Catalina Restaurant Group-COCO Bakery & Resturant
01.2005 - 12.2007
Cert I-IV in Community Services - Community Health Services
Strategix Training Group
Diploma of Dental Technology -
TAFE Queensland
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