Yaguang Rong

• Ensured safety and comfort of customers onboard aircraft.

（Possess flight attendant license and aviation police license）

• Resolved passenger conflicts and medical emergencies during flights.
• Attended workshops and training in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
• Possess excellent team spirit
• With a total of 9000+ hours of flying， Each flight will serve 200-360 passengers.
• Having encountered 2 times air emergencies, ability to withstand pressure is extremely strong.

• Planned, implemented, and tracked sales and marketing strategies to promote brand products.
• Created and managed budgets to maximize brand reach and engagement.
• Researched and identified new opportunities for product and brand development.
• Developed and executed branding campaigns to educate target audiences on product features, benefits and values.

I created my own brand - Flight Attendant's Home, which covers physical business such as flight attendant interview training and interview make-up, and also includes self-media operation (WeChat public account). The brand's public account has a maximum number of followers of 56,000.