Yajie Long
Sydney,NSW
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
years of professional experience
3
3
years of post-secondary education
Work History
Sales Assistant
Tod's Group
Sydney, NSW
03.2023 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers and helped with product questions, selections, and purchases.
- Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
- Created informative and entertaining posts for client's social media platforms. Managed content across multiple platforms for widest audience reach.
Intern
Little Red Book
Changsha, HUNAN
03.2021 - 08.2022
- Sorted and organized files and spreadsheets.
- Interacted with customers by phone, email or in-person to provide information.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Collaborated in professional team to solve workflow issues.
- Used Adobe to archive paper documents electronically, increasing usability and office organization.
Education
Bachelor of Arts - Digital Culture + Visual Arts
University of Sydney
Sydney, NSW 02.2020 - 12.2022
Skills
- Sales Expertise
- Product Promotion
- Customer Service
- Customer Relations
- Adobe InDesign
- Microsoft Office
- Social Media Marketing
Languages
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Elementary
English
Full Professional
Timeline
Sales Assistant
Tod's Group
03.2023 - 08.2023
Intern
Little Red Book
03.2021 - 08.2022
Bachelor of Arts - Digital Culture + Visual Arts
University of Sydney
02.2020 - 12.2022
Similar Profiles
Gioele RutelliniGioele Rutellini
Sales Assistant at Tod's GroupSales Assistant at Tod's Group
LYNN CHENLYNN CHEN
Wholesale Intern at Tod's GroupWholesale Intern at Tod's Group
Laura GaleffiLaura Galeffi
International Senior PR & Communication Manager at Tod's Group - HoganInternational Senior PR & Communication Manager at Tod's Group - Hogan
Sreyneang NySreyneang Ny
Financial Services Officer at Ministry of Social DevelopmentFinancial Services Officer at Ministry of Social Development
JIYA SHARMAJIYA SHARMA
Sales Associate at ForealPropertySales Associate at ForealProperty