YANG YANG

Raised my daughter and managed the household

• Created and published marketing content for clients regularly;
• Successfully operated 5 social media accounts;
• Successfully organised online and offline marketing events for various business clients;
• Participated in making marketing videos that achieved 62,6000 to 2,000,000 views on various social media platforms

• Translated content from English to Chinese in a timely and accurate manner;
• Proactively raised suggestions to make the website more localized and user-friendly

• Selected to participate in 2017, 2018 & 2019 Apple Experts Program, a collaboration between Apple and Vodafone (only 1 opening from each store);
• Attended face to face training at Apple regarding marketing techniques;
• Successfully delivered new skills and knowledge to my team and made sure our monthly performance was always the top 2 among 10 franchises stores

• Ranked top 10 sales among 100 staff by often exceeding monthly target;
• Fostered strong relationships with customers from all cultural backgrounds and developed 30 to 40 loyal customers;
• Managed team performance to ensure KPIs are met;
• Published new roles in English and Chinese on various platforms for 10 franchise stores;
• Shortlisted candidates for the manager;
• Successfully coached 12 interns in 2 years;
• Published 2 to 4 marketing contents weekly in English and Chinese;
• Managed social media accounts and successfully made a rapid growth of 100 new followers in the first month;
• Successfully organised prize draws with 10 franchise stores;
• Answered phone calls in a positive and courteous manner

• Translated news and articles from English to Chinese;
• Created marketing proposals and conducted interviews