Summary
Overview
Work History
Education
Skills
Timeline
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Yanjun Zhao

Glebe,NSW

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.


Hardworking Kitchen Hand known for handling support tasks, mopping floors, maintaining food safety and restocking pantry items. Considered motivated and efficient worker.

Overview

1
1
year of professional experience

Work History

customer service

Haidilao Hotpot
06.2022 - 08.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.

Cashier

Vanguard
06.2021 - 08.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Master of Arts - Education

University of Sydney
Sydney, NSW
02.2024

Skills

  • Critical Thinking
  • Issue and Complaint Resolution
  • Customer Relations
  • Problem-Solving Ability

    • I have enthusiasm to learn new skills and also hope this job can make me gain new skills,

Timeline

customer service

Haidilao Hotpot
06.2022 - 08.2022

Cashier

Vanguard
06.2021 - 08.2021

Master of Arts - Education

University of Sydney

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Yanjun Zhao