Yarrah Manton
Macquarie Park,NSW
Summary
Experienced Senior Florist and stylist with over 20 years of experience.
I’m am a caring and compassionate woman who has the ability to understand and adapt to difficult situations both personally and professionally
Proven background in creating floral design and seamless event execution. Strong knowledge of floral and plant care, arrangement aesthetics, exceptional customer service.
Demonstrated ability to innovate and adapt to trends while maintaining classic design principles. Significant impact on business growth through innovative floral designs that consistently exceed client expectations.
Outgoing florist with strong consultative sales techniques and several years of experience in setting. Demonstrated in-depth knowledge of seasonal flowers, availability and cost-effective pricing. Exploring opportunities to grow and contribute to dynamic organization.
Creative Senior Florist known for high productivity and efficient task completion. Specialize in floral design, event decoration planning, and customer service management. Excel in communication, creativity, and time management to ensure client satisfaction and seamless operations.
Overview
17
17
years of professional experience
Work History
Senior Florist , Stylist, Mother
The village florist
Hunters Hill
04.2020 - 10.2024
- Prepared flower arrangements in accordance with customer requests and specifications.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Adhered to safety protocols when handling potentially hazardous chemicals like fertilizers or pesticides.
- Prepared accurate quotations based on customer requirements and company policies.
- Researched cost of raw materials, labor, and other production costs for final quote calculations.
- Assisted in developing new pricing models that would maximize profitability while meeting customer needs.
- Developed long-term relationships with customers by providing exceptional customer service.
- Assisted in training new staff members on studio policies and procedures
- Provided assistance in training new staff members on proper customer service techniques.
Stylist , Visual Merchandising, Green Team
Eden Gardens
01.2015 - 09.2017
- Consultations with clients
- Creating design brief for events
- Teach niche workshops
- plant care and advice
- Decorating and setting up large displays features
- Visual merchandising new products
- Mentored new staff to enhance personal growth and increase productivity.
- Set up workstation and funtion rooms with products, equipment, and supplies to facilitate services .
- Performed administrative tasks such as managing appointments, taking payments, and filing paperwork.
- Provided personal consultations to determine clients' styling needs and preferences.
Senior Florist
Potteround
01.2008 - 01.2015
- Chose and collected flowers and plant from suppliers and the Markets
- Provide excellent customer service and experience to floral and plant care
- Quotationsand invoices
- Set up colorful and inspiring store displays and arrangements.
- Prepared and processed floral orders to customer specifications via phone or resulting from in-store consultations.
- Developed and implemented creative floral designs for weddings, funerals, corporate events, and special occasions.
- Coordinated with suppliers to source a wide range of fresh cut flowers for use in custom designs.
- Maintained records of daily orders, sales figures and inventory levels.
- Processed sales transactions via cash register and telephone orders.
- Prepared flower arrangements in accordance with customer requests and specifications.
- Provided excellent customer service by responding promptly to inquiries from customers regarding floral design options.
- Performed regular maintenance tasks such as cleaning tools, restocking shelves, organizing storerooms.
- Trained new staff on proper techniques for arranging flowers and handling customer service issues.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Ordered necessary supplies such as ribbons, vases, baskets, and other materials to complete floral arrangements.
- Organized delivery schedules to ensure timely arrival of orders at specified destinations.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Processed payments
- Day to day inventory
- Training new staff
- Ordering sundry supplies
Education
Certificate 111 - Floristry
Ultimo TAFE
12-2007
High School Diploma -
Marist Sisters College
12-2003
Skills
- Hard working
- Highly motivated and enthusiastic
- Work efficiently and professionally on my own
- Excellent customer service skills face to face or over the phone
- Creative execution to new floral designs
- Plant care and knowledge expertise
- Workshop facilitation
- Problem Solving
- Caring , compassionate and understanding person professional and personally
- Time management & Organisational skills
- Event and wedding planning
- Excellent Team leading and training skills
- Safety and basic first aid skills
- Floral design expertis
- Budgeting and cost control
- Order fulfillment efficiency
Interests and hobbies
- I enjoy outdoor activities ranging from gardening swimming, canoeing, rock climbing & bush walks. I also enjoy cooking with my son enjoying my time with friends and family, Building Lego, learning new gardening techniques , decorating anything and everything and love trying out new craft projects.
Timeline
Senior Florist , Stylist, Mother
The village florist
04.2020 - 10.2024
Stylist , Visual Merchandising, Green Team
Eden Gardens
01.2015 - 09.2017
Senior Florist
Potteround
01.2008 - 01.2015
Certificate 111 - Floristry
Ultimo TAFE
High School Diploma -
Marist Sisters College