Yashmeen
Toongabbie,NSW
Summary
Compassionate and responsible Early Childhood Education student currently studying at Crown Institute of Higher Education. Equipped with nationally recognised training in child protection and first aid in education settings, with a strong understanding of safety, wellbeing, and duty of care. Experienced in maintaining safe, clean, and supportive environments through professional roles in hospitality and supervision. Passionate about supporting children's learning, development, and emotional wellbeing in inclusive and engaging environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping Supervisor
Holiday Inn Potts Point-Sydney
Kings Cross, NSW
02.2025 - Current
- Supervised daily housekeeping operations, ensuring cleanliness and adherence to hotel standards.
- Trained and mentored staff on efficient cleaning techniques and safety protocols.
- Improved efficiency, introducing digital task management system for tracking housekeeping duties.
- Improved team morale and efficiency with regular feedback sessions and constructive performance reviews.
Customer Service Assistant
Sugar Salt Cafe
Galston, NSW
10.2023 - 01.2025
- Managed cash register operations, ensuring accurate transactions and customer satisfaction.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Managed customer complaints effectively, offering solutions that exceeded expectations.
- Provided exceptional support during peak hours as well as holidays and special events.
Education
Education
Crown Institute of Higher Education
Hurstville, NSW09-2029
High School -
Jawahar Navodaya Vidyalaya
Punjab, India03-2022
Skills
- Child Safety & Protection Awareness
- First Aid & Emergency Response (Education Setting)
- Communication & Relationship Building
- Health, Hygiene & Safe Environment Practices
- Teamwork & Collaboration
- Time Management & Organisation
- Behaviour Support & Patience
- Customer Service & Interpersonal Skills
Certification
- CHCPRT025 Identify and report children and young people at risk
- HLTAID009 Provide cardiopulmonary resuscitation
- HLTAID010 Provide basic emergency life support
- HLTAID011 Provide First Aid
- HLTAID012 Provide First Aid in an education and care setting
- Working With Children Check
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual
Interests
- Backpacking and Hiking
- Photography
- Drawing and Painting
Timeline
Housekeeping Supervisor
Holiday Inn Potts Point-Sydney
02.2025 - Current
Customer Service Assistant
Sugar Salt Cafe
10.2023 - 01.2025
Education
Crown Institute of Higher Education
High School -
Jawahar Navodaya Vidyalaya