Yasmin Pereira De Jesus
Waterloo,NSW
Summary
Friendly and reliable skilled at problem resolution and time management. Comfortable working in fast-paced service environment while providing quality service. Employs exceptional problem-solving and conflict-resolution skills to enhance customer experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Waitress
Braza Churrascaria
04.2022 - Current
- Managed around 15 tables with sitting time
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Answered customers' questions, recommended items, and recorded order information.
Food and Beverage Attendant
International Convention Centre
02.2023 - Current
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Assisted customers with carry-out service
Education
No Degree - General English
Universal English College
Sydney, NSW11.2022
Skills
- Customer Preferences
- Hospitality Service Expertise
- Understanding Customer Needs
- Transactions and Cash Handling
- Price Memorization
- Sales Expertise
- Adaptable and Flexible
- Learn Fast
- Teamwork and Collaboration
Certification
- RSA - Responsible Service of Alcohol
Timeline
Food and Beverage Attendant
International Convention Centre
02.2023 - Current
Waitress
Braza Churrascaria
04.2022 - Current
No Degree - General English
Universal English College
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